Tutoring Coordinator

Kentucky Community and Technical College System; Louisville (KY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Exceptional health, vision, dental for

Tuition reimbursement/waiver for you,

403(b) retirement match

Vacation/Sick Time

Work-Life Balance

9.5 Paid Holidays

2 Weeks Closing Pay

Employee Assistance Program

Job summary

Jefferson Community & Technical College is seeking a Tutoring Coordinator in the Learning Commons. You will oversee part-time tutoring staff and plan daily tutoring operations in collaboration with the Tutoring Administrator.

You will recruit, hire, onboard, and train part-time tutors, resolve scheduling and logistical issues, and coordinate training and outreach. Occasional evenings, weekends, and travel may be required.

Qualifications

• Bachelor’s degree and one year of related experience, or equivalent.
• Experience with tutoring, academic support, teaching, and/or community college environments.
• Strong verbal and written communication skills.
• Ability to prioritize and manage multiple tasks and projects.
• Initiative and resourcefulness: ability to work independently and collaboratively.

Responsibilities

• Provide support and instructions for up to 30 part-time tutors and staff.
• Assist with recruitment, hiring, onboarding, and training of part-time tutoring staff.
• Serve as primary point of contact for tutoring operations and resolve scheduling issues.
• Manage the tutoring welcome desk and email account.
• Schedule, modify, and troubleshoot tutoring appointments and monitor matching.
• Build and maintain tutoring schedules for effective staffing.
• Coordinate and facilitate tutor training and development.
• Support CRLA International Tutor Training Program Certification.
• Contribute to program assessment and evaluation.
• Coordinate and assist with marketing and outreach for tutoring services.
• Serve as liaison to faculty and campus staff for referrals and questions.
• Participate in meetings and professional development as assigned.
• May require evening/weekend hours and occasional travel.

Skills

Strong verbal and written comms

Task prioritization

Initiative and collaboration

Education

Bachelor’s degree and related experience or equivalent

Master’s degree (preferred)

Job description

Title: Tutoring Coordinator

Salary Range: $40,000.00

Contract Term Length: 12 Months

Standard Hours: 37.50

Work Location: On-Site

FLSA Status: Non-Exempt

College: Jefferson Community & Technical College

Campus Location: Jefferson Community College

Department: Learning Commons

Total Rewards

Jefferson Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The Learning Commons of Jefferson Community and Technical College is seeking a Tutoring Coordinator. The Tutoring Coordinator serves as the overseer of part-time tutoring staff and as the daily operations planner for tutoring services. The Tutoring Coordinator reports to and collaborates with the Tutoring Administrator to develop the tutoring program.

Job Duties

The duties and responsibilities of this position include:

• Provide support and instructions for up to 30 part-time peer tutors, adjunct tutors, welcome desk workers, and assistant tutoring coordinators
• Assist with recruitment, hiring, onboarding, and training of part-time tutoring staff
• Serve as the primary point of contact for tutoring operations, including resolving logistical and technical appointment issues for students and tutors as they arise
• Manage the tutoring welcome desk and email account
• Schedule, modify, and troubleshoot tutoring appointments and monitor the tutoring email account to ensure accurate matching between tutor, course, and type of assistance
• Build and maintain the tutoring schedules to ensure effective staffing and coverage
• Coordinate and facilitate tutor training and professional development in collaboration with the Administrator
• Support the tutoring program’s CRLA International Tutor Training Program Certification
• Contribute to program assessment and evaluation
• Coordinate and assist with marketing and outreach for tutoring services
• Serve as liaison to faculty, advising, student services, and campus staff for tutoring referrals, scheduling, and service questions
• Participate in Tutoring, Learning Commons, College, and KCTCS meetings, initiatives, and professional development as assigned
• Other duties as assigned by the Tutoring Administrator.
• May require occasional evening and/or weekend hours for events and urgent service/communication needs
• May require occasional travel to assist with marketing events for tutoring on other Jefferson campuses

Minimum Qualifications

• Bachelor’s degree and one year of related experience, or equivalent
• Experience with tutoring, academic support, teaching, and/or community college environments
• Strong verbal and written communication skills
• Ability to prioritize and manage multiple tasks and projects
• Initiative and resourcefulness: Ability to work independently and collaboratively

Preferred Qualifications

• Master’s degree in education, rhetoric and composition, or another relevant discipline
• Knowledge of tutoring theory and pedagogy
• Supervisory experience

Additional Skills Requested

Application Materials

• Resume
• Cover Letter: one page addressing the applicant’s relevant background, skills, and interest in the position

Physical Requirements

Comfortable environment and sedentary work: no unusual physical requirements

Employee Rights

Employee Polygraph Protection Act

Equal Opportunity Employer

The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.