TurnStyles Store Lead: Customer Service & Team Supervisor

Catholic Charities of Northeast Kansas, Inc.; Overland Park, Northern (KS, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Vacation, sick & floating holidays

Company paid life insurance

STD provided

Work/life balance

Job summary

Catholic Charities of Northeast Kansas, Inc. is seeking a Store/Customer Service Associate to promote the mission while delivering superb service to customers, volunteers, and donors. Primary duties include product handling, cashiering, and opening TurnStyles stores.

Qualifications include at least one year in retail with POS or cash handling, willingness to work evenings and Saturdays, and ability to stand and move merchandise as needed. Background checks and drug screening are required.

Qualifications

• One year of retail experience, POS or cash handling required.
• Must be willing to work evenings and Saturdays.
• Must pass background check and drug screen.
• Must communicate well with employees, volunteers, donors and customers.

Responsibilities

• Ensures that each customer receives superior service.
• Accountable for timely closing of the store, including the daily closeout and accuracy of cash registers.
• Supervise team in the absence of the Manager and Assistant Manager
• Responsible for adequately stocking sales floor with priced merchandise
• Follow TurnStyles Operation Guide with attention to POS operations and sales floor maintenance
• Provides direction to volunteers
• Ensures compliance with agency policies
• Responsible for recovery and cleaning up the sales floor at day’s end
• Review weekly store sales and production expectations with Store Manager

Skills

POS experience

Customer service

Communication

Mobility/standing

Education

High school education preferred

Tools

POS system

Job description

Catholic Charities of Northeast Kansas, Inc. is seeking a Store/Customer Service Associate to promote the mission while delivering superb service to customers, volunteers, and donors. Primary duties include product handling, cashiering, and opening TurnStyles stores.

Qualifications include at least one year in retail with POS or cash handling, willingness to work evenings and Saturdays, and ability to stand and move merchandise as needed. Background checks and drug screening are required.