Turndown Attendant

Four Seasons; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Four Seasons Hotels Chicago is seeking a Turndown Attendant to join our Housekeeping team. You will create a comfortable guest room environment by cleaning and refreshing spaces and preparing rooms for sleep. The role supports a luxury experience with attention to detail and teamwork in a fast-paced hotel setting.

Ideal candidates are fluent in English, comfortable with electronic systems, able to multitask, and able to work early mornings, evenings, weekends, and holidays. A valid U.S.

Qualifications

• Fluent in English, verbal and written.
• Knowledge and ability to operate various electronic systems.
• Service passion for luxury hospitality.
• Requires attention to detail and problem-solving skills.
• Assists with responsibilities in absences or heavy volume in Housekeeping roles.

Responsibilities

• The Turndown Attendant cleans 45–50 rooms per shift and refreshes the room for sleep.
• Wipes down wet surfaces in the bathroom and tidies the room.
• Restocks amenities such as shampoo, lotions, cotton balls, stationery, and pens.
• Flexible to take on assignments to promote teamwork and cover peak times.

Skills

Fluent English

Attention to detail

Multitasking

Electronic systems

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city's business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

Join Our Team

Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. We offer 345 elegant guest rooms and suites; and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city's business and financial center. Adorn Bar & Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

Our Open Opportunity

The Turndown Attendant role an essential member of the Housekeeping team dedicated to providing exceptional quality and service to our guests.

We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position.

The Turndown Attendant position is responsible for providing a comfortable environment in the guest rooms by cleaning and refreshing the room and preparing the room for the guest to sleep in.

The Turndown Attendant will be required to clean 45 - 50 rooms per shift by removing used towels and replaces them with clean ones from the Linen Closet. Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate area of the room.

The Turndown Attendant will also restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens.

Successful candidates will be a willing team player, comfortable with electronic systems and willing to accept assignments on as need basis, in order to promote teamwork. Flexibility to work early mornings, evenings, weekends and holidays.

Preferred Qualifications and Skills

Candidate must be fluent in English, both verbal and written.

Knowledge and ability to operate various electronic systems.

Service Passion for Luxury Hospitality

Requires attention to detail and problem-solving skills.

Assists with responsibilities and duties in the absences or heavy volume in the areas of Lobby Attendant, desk Attendant and House Attendant.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life‑long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule - people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after yea