Mile High Cocktail Club - Server Assistant- Temporary

Four Seasons; Chicago (IL); On-site; USD 21,000 - 32,000; Full time

Job summary

Four Seasons Hotel Chicago is seeking a Server Assistant to support Front-of-House and Bar operations for our Mile High Cocktail Club, a seasonal speakeasy experience delivering exceptional hospitality and elevated cocktails.

The ideal candidate thrives in a fast-paced, guest-focused setting, is highly organized, and flexible with shifts including evenings, weekends, and holidays. Fluency in English is required; prior upscale dining experience is preferred.

Qualifications

• Fluent English speaking and writing required.
• Experience in high-volume luxury dining preferred.
• Strong guest-service orientation and attention to detail.

Responsibilities

• Build and expedite food orders from the kitchen with accuracy.
• Deliver food to guest tables and maintain knowledge of menu items.
• Assist bartenders with cocktails, garnishes, and bar supplies.
• Maintain cleanliness and organization of service areas.

Skills

Fluent English

Fast-paced service

Guest service

Tools

POS systems

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city's business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

Our Open Opportunity

The Server Assistant is an essential member of the Mile High Cocktail Club team, our seasonal speakeasy experience dedicated to delivering exceptional hospitality, elevated cocktails, and memorable guest experiences.

We are seeking individuals who thrive in a fast-paced, guest-focused environment and possess a strong attention to detail, sense of urgency, and team-first mentality. The ideal candidate is adaptable, highly organized, and eager to support all aspects of service to ensure a seamless experience for our guests.

The Server Assistant supports both front-of-house and bar operations through efficient and professional service. This role serves as a critical link between the kitchen, bar, and dining room, assisting with food delivery, beverage support, guest interaction, and maintaining the cleanliness and organization of all service areas.

Successful candidates will be willing team players, comfortable working in a high-volume environment, and flexible with assignments based on operational needs. Availability to work evenings, weekends, and holidays is required.

Responsibilities include:

• Build and Expediting food orders from the kitchen, ensuring accuracy, presentation, and timely delivery to guests
• Delivering food to guest tables while maintaining detailed knowledge of menu items and service standards
• Assisting bartenders with preparing and replenishing batch cocktails, garnishes, and bar supplies
• Washing, cleaning, polishing, and organizing glassware to maintain readiness throughout service
• Clearing, cleaning, and resetting tables to ensure an exceptional guest experience
• Assisting with greeting and seating guests and supporting guest flow throughout service
• Supporting servers and bartenders with food and beverage service, table maintenance, and guest requests
• Stocking service stations, bar areas, glassware, linens, and operating supplies before, during, and after service
• Maintaining cleanliness and organization of front-of-house and back-of-house areas
• Completing opening, closing, and side work duties as assigned
• Upholding all health, safety, sanitation, and service standards

Preferred Qualifications and Skills

• Candidate must be fluent in English, both verbal and written.
• Knowledge and ability to operate various electronic systems.
• Service Passion for Luxury Hospitality
• Requires attention to detail and problem-solving skills
• Background in upscale dining with an emphasis on high volume is preferred.
• A sincere willingness to provide service to residents, guests, and peers.
• Good organizational skills, with the ability to work independently.
• Ability to function well under pressure, set priorities and adjust to changing conditions.
• Strong work ethic, with a sense of responsibility for the role filled within our team.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

About Four Seasons Hotels & Resorts

Four Seasons Hotels & Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real s