Mile High Cocktail Club - Server Assistant- Temporary

Four Seasons Hotels Ltd; Chicago (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Compensation: $15.33 - $16.83 per hour

Medical, Dental, Vision and Retirement

Paid Time Off & Holidays

401(k) Retirement Plan with Employer匹配

Exclusive employee travel discounts

Complimentary dry cleaning for staff

Employee meals

Job summary

Four Seasons Hotels & Resorts is seeking a Server Assistant for our Chicago location. This role supports front-of-house and bar operations, assisting with food delivery, beverage support, guest interaction, and maintaining cleanliness of service areas.

Ideal candidates are fluent in English, detail-oriented, and able to work in a fast-paced, high-volume luxury environment. Availability on evenings, weekends, and holidays is required, with a strong team-first mentality and impeccable service

Qualifications

• Fluent in English, verbal and written.
• Experience in upscale dining with high-volume service.
• Ability to operate various electronic systems.

Responsibilities

• Build and expediting food orders from the kitchen, ensuring accuracy and timely delivery.
• Delivering food to guest tables with knowledge of menu items and service standards.
• Assisting bartenders with batch cocktails, garnishes and bar supplies.
• Washing, cleaning, and organizing glassware for service readiness.
• Clearing, cleaning, and resetting tables for guest experience.
• Greeting and seating guests and supporting guest flow.

Skills

Fluent English

Customer service mindset

Attention to detail

Team player

Ability to work under pressure

Strong work ethic

Tools

POS systems

Hospitality software

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader’s Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

Our Open Opportunity

The Server Assistant is an essential member of the Mile High Cocktail Club team, our seasonal speakeasy experience dedicated to delivering exceptional hospitality, elevated cocktails, and memorable guest experiences.

We are seeking individuals who thrive in a fast-paced, guest-focused environment and possess a strong attention to detail, sense of urgency, and team-first mentality. The ideal candidate is adaptable, highly organized, and eager to support all aspects of service to ensure a seamless experience for our guests.

The Server Assistant supports both front-of-house and bar operations through efficient and professional service. This role serves as a critical link between the kitchen, bar, and dining room, assisting with food delivery, beverage support, guest interaction, and maintaining the cleanliness and organization of all service areas.

Successful candidates will be willing team players, comfortable working in a high-volume environment, and flexible with assignments based on operational needs. Availability to work evenings, weekends, and holidays is required.

Responsibilities include:

• Build and Expediting food orders from the kitchen, ensuring accuracy, presentation, and timely delivery to guests
• Delivering food to guest tables while maintaining detailed knowledge of menu items and service standards
• Assisting bartenders with preparing and replenishing batch cocktails, garnishes, and bar supplies
• Washing, cleaning, polishing, and organizing glassware to maintain readiness throughout service
• Clearing, cleaning, and resetting tables to ensure an exceptional guest experience
• Assisting with greeting and seating guests and supporting guest flow throughout service
• Supporting servers and bartenders with food and beverage service, table maintenance, and guest requests
• Stocking service stations, bar areas, glassware, linens, and operating supplies before, during, and after service
• Maintaining cleanliness and organization of front-of-house and back-of-house areas
• Completing opening, closing, and side work duties as assigned
• Upholding all health, safety, sanitation, and service standards

Preferred Qualifications and Skills

• Candidate must be fluent in English, both verbal and written.
• Knowledge and ability to operate various electronic systems.
• Service Passion for Luxury Hospitality
• Requires attention to detail and problem-solving skills
• Backgroundin upscale dining with an emphasis on high volume is preferred.
• A sincere willingness to provide service to residents, guests, and peers.
• Good organizational skills, with the ability to work independently.
• Ability to function well under pressure, set priorities and adjust to changing conditions.
• Strong work ethic, with a sense of responsibility for the role filled within our team.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Benefits of Working at Four Seasons

• Compensation: $15.33 - $16.83 per hour
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you elevate your craft.
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
• 401(k) Retirement Plan including Employer Matching Program
• Inclusive and diverse employee engagement & recognition events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
• And so much more!

Schedule & Hours

Full Time, Temporary- Tentatively November through the end of December

Flexibility to work early mornings, evenings, weekends and holidays.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 312-649-2153.

Four Seasons is an Equal Opportunity, Afffirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal