Turn Dow Attendant

InterContinental; Town of Florida (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

InterContinental in Doral, FL, is seeking a Turn Down Attendant to clean and service guest rooms to hotel-standard quality. The role operates on a 3pm-11pm schedule and requires physical stamina, a team mindset, and the ability to work flexible hours including weekends.

The position is full-time and involves assisting with deep cleaning and coordinating with other departments to ensure guest satisfaction and smooth hotel operations.

Qualifications

• Basic reading, writing, and math abilities are required.
• Ability to carry or lift up to 50 pounds/23 kilograms and push/pull medium to large weights.
• Frequent standing and moving about the facility.
• Able to work alone as well as part of a team.

Responsibilities

• Clean and service assigned rooms or areas according to standards and procedures.
• Wear safety protection equipment as provided by department regulations.
• Handle and store chemicals following hotel regulations.
• Greet and acknowledge guests.
• Notify supervisor when service is complete and report unserviceable rooms.
• Report to supervisor any needed repairs or unsafe conditions.
• Follow safety procedures and report incidents.
• Respond to guest complaints and requests to ensure satisfaction.
• Monitor supplies and minimize waste in housekeeping.
• Log lost and found items per procedures.
• Work as part of a team and coordinate with other departments.
• Assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Skills

Basic reading

Basic writing

Math skills

Teamwork

Physical endurance

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Turn Dow Attendant

Full-time Regular Manual Labor Doral, FL, US

30+ days ago Requisition ID: 1007

JOB PURPOSE:

Housekeeping is what gives hotels the ‘wow’ factor. It’s the moment that guests walk into the hotel and are impressed, then enter their bedrooms and think ‘wow, this looks wonderful’. To deliver a great guest experience – a Room Attendant will clean and service guest rooms so everything is spotless and prepared for guests.

DUTIES and RESPONSIBILITIES:

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning of kitchen area, room refrigerator, coffee/tea maker, cups,glasses, silverware, etc.
• Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
• Handle and store chemicals in line with hotel regulations and any local legislative requirements
• Greet and acknowledge guests
• Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures
• Report to supervisor needed repairs or unsafe conditions
• Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
• Respond to guest complaints, special requests and take action to ensure guest satisfaction
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
• Report, turn in, and/or log all lost and found items according to established procedures
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• R egularly assist with deep cleaning projects
• May have turndown duties
• May assist with other duties as assigned

QUALIFICATIONS and REQUIREMENTS:

• Basic reading, writing, and math skills
• Carrying or lifting items weighing up to 50 pounds / 23 kilograms and ability to push/pull medium to large weights/objects
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling
• Able to work alone as well as being a team member

OTHER:

• Communication skills used frequently when interacting with guests and employees
• Basic reading, writing, and math abilities are used often when reading room assignments, completing checklists, replacing room linens and amenities
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

3pm-11pm Shift

Must be available for flexible schedule