Guest Room Attendant Part-Time

Rivers Casino; Philadelphia (Philadelphia County); On-site; USD 17,000 - 22,000; Part time

Job summary

Rivers Casino is seeking a Housekeeping Room Attendant in Philadelphia to maintain cleanliness and appearance of hotel rooms while delivering friendly guest service. This part-time position requires ability to work in a fast-paced hotel environment and follow room-and-service protocols.

Responsibilities include cleaning rooms, replenishing supplies, and assisting with linen movement, ensuring rooms are secure and ready for guests. Prior cleaning experience and a high school diploma are preferred.

Qualifications

• High School diploma or equivalent preferred.
• Previous cleaning experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Perform cleaning activities including sweeping, mopping, dusting, vacuuming, and trash disposal.
• Replace linens, replenish supplies, and ensure rooms are properly arranged.
• Assist in moving linen throughout the hotel and ensure door is closed securely.
• Respond to guest requests promptly and maintain organization of work areas.

Job description

• Hotel
• Part-Time
• Requisition #: GUEST007180

Description

Summary: Housekeeping Room Attendants maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

Essential Job Functions:

• Perform a variety of cleaning activities which include, but not limited to, sweeping, mopping, dusting, polishing, vacuuming, disposing trash and servicing guest rooms daily.
• Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.
• Provide necessary linen and amenities to guests in accordance with the guest room legend.
• Assist in the movement of linen throughout the hotel.
• Leave rooms in uniform arrangement as determined by the Housekeeping management team and make sure the room/door is securely closed and locked.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Respond to guest requests in a timely and professional manner

Qualifications:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous cleaning experience preferred
• Ability to work in a fast-paced environment
• Ability to perform job functions with attention to detail speed and accuracy
• Ability to follow instructions directions and meet deadlines including the thorough cleaning of the minimum number of rooms assigned
• Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests
• Ability to scrub and scour surfaces extending arms overhead to perform cleaning tasks and work in confined spaces.
• Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
• Must be able to traverse from area to area within the operating areas to respond to and assist Team Members.
• Ability to communicate with Team members and guests
• Ability to be a TEAM player
• Must be able to work flexible shifts including nights, weekends, and holidays.

Physical and Mental Demands:

• Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
• Must occasionally move and lift up to 50 pounds.
• Must be able to maneuver a fully loaded cart, weighing up to 50lbs., through hallways and into/out of closets during the entire work day.
• Must be able to push, pull and move levers, equipment and furniture throughout a shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.