Room Attendant

Burgeon San Gabriel Management LLC; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Burgeon San Gabriel Management LLC is seeking a housekeeping attendant to clean guest rooms and maintain high cleanliness standards at our Los Angeles property.

You will perform routine cleaning tasks, restock supplies, and ensure guest rooms meet quality standards while communicating effectively with guests and team members. A flexible schedule including days, nights, weekends, and holidays may be required.

Qualifications

• Basic reading, writing and math skills required.
• Some housekeeping experience and ability to speak English preferred.
• Strong communication with guests and team members; basic computer knowledge helpful.

Responsibilities

• Clean and service assigned rooms to standards including beds, dusting, vacuuming, bathrooms, and restocking amenities.
• Notify supervisor when service is complete; report rooms not servable.
• Report needed repairs or unsafe conditions to supervisor.
• Respond to guest requests and complaints to ensure guest satisfaction.
• Assist with deep cleaning projects and other duties as assigned.

Skills

Reading

Writing

Math

Housekeeping experience

English speaking

Communication

Computer basics

Hospitality vocabulary

Schedule flexibility

Job description

Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.

DUTIES AND RESPONSIBILITIES:

• Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of the kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
• Notify supervisor when service is complete so rooms may be sold or occupied. Report any room that is unable to be serviced to the supervisor according to established procedures.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints, special requests, and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.
• May have turndown duties.
• Participate in our recycling programs and procedures

Qualifications and Requirements:

Basic reading, writing, and math skills. Some housekeeping experience and the ability to speak English are preferred.

This job requires the ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds and pushing approximately 200 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling,

Other:

• Communication skills are utilized a significant amount of time when interacting with guests and team members.
• Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.
• Basic Computer knowledge (i.e., being able to operate the computer without supervision)
• Basic to intermediate hospitality vocabulary is used while interacting with guests, and team members

Basic:

• Survival basics

Knowledge of basic hospitality vocabulary

Intermediate

• Safety and Hygiene terms

Must be flexible to work a variable schedule - days, nights, weekends, and/or holidays