TurboTax Local Tax Expert & Community Advisor

Intuit Careers; Cleveland (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Intuit product discounts

Free TurboTax copy

Marketing support

Job summary

Intuit is hiring TurboTax Local Service Experts to work onsite in a local TurboTax location in the United States. You’ll provide hands-on tax prep, guidance, and connect clients with the broader Intuit ecosystem. You’ll also grow the local client base through community outreach and trusted relationships.

Join a team that values customer success, continuous learning, and a personal approach to tax advice, with opportunities to expand services and contribute to community prosperity.

Qualifications

• EA/CPA/Attorney with tax prep experience.
• Active PTIN required to file taxes.
• Familiarity with 1040s per season and Circular 230.
• Willing to upskill into bookkeeping/payroll/advisory with training.

Responsibilities

• Provide hands-on tax advice and complete prep services for TurboTax clients.
• Grow local client base through outreach, events, and partnerships.
• Connect clients with the Intuit ecosystem (bookkeeping, payroll, planning).
• Deliver best-in-class customer experience and assist with tax planning.

Skills

Tax credentials

PTIN active

1040s per season

Circular 230

onsite 20 hrs/wk

Training required

Uniforms

Local growth

Bilingual EN/ES

Holistic tax advisory

Job description

Intuit is hiring TurboTax Local Service Experts to work onsite in a local TurboTax location in the United States. You’ll provide hands-on tax prep, guidance, and connect clients with the broader Intuit ecosystem. You’ll also grow the local client base through community outreach and trusted relationships.

Join a team that values customer success, continuous learning, and a personal approach to tax advice, with opportunities to expand services and contribute to community prosperity.