Tunnel Operations Controller – 24/7 Incident Response

Ferrovial Construction; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Ferrovial Construction is seeking a Tunnel Operations Center operator in the Miami area to ensure safe, efficient traffic flow through roadways and tunnels. You will coordinate incident detection, assessment, and response while liaising with emergency services and on-site teams.

The role requires strong communication, real-time decision-making, and a focus on safety in a fast-paced environment. Expect shift work and close collaboration with maintenance crews and external agencies.

Qualifications

• High School Diploma or GED required.
• 3+ years in traffic operations/control center.
• MS Excel skills and basic computer literacy.
• Experience with incident management protocols.
• Able to work in shift-based environment.

Responsibilities

• Ensure safe, efficient traffic operations and MOT.
• Coordinate detection, assessment, and response to incidents.
• Dispatch incident notifications to 911 and IRC.
• Transmit real-time traffic updates to the TMC and coordinate emergency responses.
• Operate life-safety systems and coordinate responses with agencies.

Skills

Traffic management

Real-time incident response

Strong communication

Safety focused

MS Excel

Education

High School Diploma or GED

Job description

Ferrovial Construction is seeking a Tunnel Operations Center operator in the Miami area to ensure safe, efficient traffic flow through roadways and tunnels. You will coordinate incident detection, assessment, and response while liaising with emergency services and on-site teams.

The role requires strong communication, real-time decision-making, and a focus on safety in a fast-paced environment. Expect shift work and close collaboration with maintenance crews and external agencies.