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Sugar Bowl Resort in California is seeking detail-oriented Tuning & Repair Technicians to keep guests' ski and snowboard equipment safe, sharp, and ready, while delivering excellent service.
You’ll ring up sales, repair all types of gear, test bindings, operate tuning machinery, and work with Rentals. Certification training is provided.
This full-time role requires 18+ and the ability to work outdoors in winter, stand for long periods, and lift up to 50 lbs.
Sugar Bowl Resort is seeking detail-oriented, mechanically-minded tinkerers to join our team as Tuning & Repair Technicians. In this hands-on role, you'll keep our guests' ski and snowboard equipment safe, sharp, and ready to go, all while delivering exemplary customer service to the public and fellow employees alike, in every situation and at all times.
Why Sugar Bowl?
Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to “sunny California” since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts alike.
Who You Are:
You’ve got prior experience with ski and snowboard tuning equipment and machinery
Know your gear inside and out - old-school and cutting-edge alike
Willing and able to complete a certification course (training provided)
Able to communicate clearly and confidently
Comfortable with basic computer skills
You stay calm, steady, and professional even in stressful situations
18 years of age or older
What You’ll do:
Ring up sales and rentals on our point-of-sale system
Prioritize safety in everything you do, and uphold Sugar Bowl’s core values in your work and interactions with guests and teammates
Spot potential problems with gear before they become guest problems
Help guests find properly fitting gear
Repair all types of ski and snowboard equipment, including boots, bindings, skis, snowboards, and helmets
Transport gear and shop equipment throughout the resort daily
Keep the workshop clean, organized, and running smoothly, with all equipment in its proper place
Maintain the quality, cleanliness, and organization of the shop and all mechanical equipment
Committed to staying current on the latest tuning and repair techniques, tools, and equipment in the industry
Work closely with the Rentals department
Share your Sugar Bowl know-how and answer guest questions with a smile
Maintain rental gear and ensure all bindings are properly tested using ASTM testing standards, accurately recording pass/fail results into RTP to keep our records compete and correct
Pitch in with snow removal (shoveling) before, during, and after storms
Physical Requirements:
Able to stand, bend, and move around the workshop for extended periods, up to 8 hours per shift
Capable of regularly lifting and carrying equipment up to 50 lbs
Comfortable safely operating power tools and tuning machinery
Comfortable working outdoors in cold, winter weather conditions for extended periods
Manual dexterity for precise equipment repair and tuning work
Able to walk and stand safely on varied terrain, including snow and ice
Willing and able to shovel snow as needed
Employer sponsored 401k plan after 1,000 worked hours and one (1) year of service
Employee Assistance Program (EAP)
Free ski and tubing passes for employees
50% off food at our restaurants
Free group ski and snowboard lessons for employees
Employee discounted lift tickets for family and friends
Lift ticket discounts at multiple resorts including 24 Mountain Collective destinations
Hotel discounts
Employee ski reciprocal programs
Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.