Tuition & Student Accounts Lead

Socket.dev; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

Socket.dev is seeking a Student Accounts & Accounts Receivable Manager to oversee tuition billing, accounts receivable, collections, and payment plans. This role serves as the primary Business Office contact for families and collaborates with the Head of Finance & Operations to ensure revenue is billed, collected, recorded, and reconciled.

The ideal candidate is highly organized, detail-oriented, and skilled at communicating with families about sensitive financial matters, while maintaining

Qualifications

• Bachelor’s degree in accounting, finance, business administration, or related field.
• 3–5 years of experience in accounts receivable, billing, bookkeeping, or related financial role.
• Experience in an independent school, nonprofit, or educational setting preferred.
• Strong understanding of accounts receivable and reconciliation processes.
• Excellent attention to detail and ability to maintain accurate financial records.
• Strong written and verbal communication skills, including discussing sensitive financial matters with families.

Responsibilities

• Manage tuition and student account billing, including charges, payments, credits, adjustments, and refunds.
• Maintain accurate and up-to-date student account records.
• Monitor accounts receivable balances and aging reports.
• Follow up with families regarding outstanding balances in a professional manner.
• Establish and monitor approved payment plans with Head of Finance & Operations.
• Serve as primary contact for families regarding tuition balances and billing inquiries.
• Reconcile tuition and student revenue across FACTS, Finalsite, QuickBooks Online, and related systems.
• Prepare AR reports, collection reports, and supporting schedules for leadership.
• Assist with cash-flow forecasting and annual financial audit documentation.
• Maintain internal controls and confidentiality of student/family financial information.
• Collaborate with Enrollment and other departments to resolve discrepancies.

Skills

Attention to detail

Communication skills

Organizational skills

Time management

Excel/Sheets proficiency

Education

Bachelor’s degree in accounting/finance/related field

Tools

Excel

Google Sheets

QuickBooks Online

FACTS

Finalsite

Job description

Socket.dev is seeking a Student Accounts & Accounts Receivable Manager to oversee tuition billing, accounts receivable, collections, and payment plans. This role serves as the primary Business Office contact for families and collaborates with the Head of Finance & Operations to ensure revenue is billed, collected, recorded, and reconciled.

The ideal candidate is highly organized, detail-oriented, and skilled at communicating with families about sensitive financial matters, while maintaining