Tuition Collections & Billing Coordinator

Archdiocese of Detroit; Royal Oak (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Archdiocese of Detroit seeks a Shrine Schools Tuition Receivable Coordinator to manage billing and collections for tuition and fees across Shrine Schools. The role requires interacting with families respectfully and applying payments, scholarships, and discounts as needed.

Responsibilities include monitoring delinquent accounts, coordinating with school and parish leadership, and assisting with receivables projections and budget planning.

Qualifications

• Must have or obtain a Protecting God's Children Certificate from the Archdiocese of Detroit.
• Must be fingerprinted and pass a criminal background check before employment.
• Demonstrates a faith-filled and customer-oriented approach to support parent tuition inquiries and coordination of payment plans.
• Proven experience and skills in a customer service environment.
• Ability to work independently as well as part of a team while in a school environment.
• Proficiency in FACTS tuition management module a plus.
• Demonstrates skills in Microsoft Excel.
• Ability to identify opportunities to assist the parish in use of data and projections.

Responsibilities

• Billing and collection of tuition and fees and application of payments, scholarships, and discounts on student tuition accounts
• Assisting families with inquiries concerning tuition account transactions
• Tracking of delinquent accounts and follow up with families as directed
• Communicating with school and parish leadership concerning delinquent accounts
• Assisting with projection of receivables and budget planning.

Skills

Billing and collections

Customer service

Communication

Data entry

Tools

FACTS tuition management module

Microsoft Excel

Job description

Archdiocese of Detroit seeks a Shrine Schools Tuition Receivable Coordinator to manage billing and collections for tuition and fees across Shrine Schools. The role requires interacting with families respectfully and applying payments, scholarships, and discounts as needed.

Responsibilities include monitoring delinquent accounts, coordinating with school and parish leadership, and assisting with receivables projections and budget planning.