TUI - NIGHT AUDITOR

Ismira; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free meals

Shared accommodation

Medical insurance

Seasonal work (8-10 months)

Job summary

ISMIRA Agency is actively recruiting a Night Auditor for TUI Cruises. The role centers on night-time front desk operations, guest service, and safety checks aboard luxury river ships. You’ll handle check-ins/outs, daily audits, and respond to guest needs with professionalism.

Requirements include EU age 18+, English at B2, and experience in guest services or ship hospitality. Visa considerations and medical insurance provided during contract, with seasonal work 8–10 months.

Qualifications

• Experience in Guest Service roles.
• Ship experience preferred.
• English language proficiency at B2 level.
• Able to remain calm and organized under pressure.
• Knowledge of bookkeeping, accounting, ordering and inventory control.

Responsibilities

• Oversee all areas onboard during the night hours.
• Handle guest complaints and requests; notify supervisor only in emergencies.
• Conduct hourly safety rounds between 11:00 p.m. and 7:00 a.m.
• Operate and monitor activated alarm systems.
• Verify presence of all guests and crew during night departures.
• Manage guest check-ins/outs, print accounts and daily audits.
• Prepare cabin key cards for upcoming cruises.
• Maintain front and back office areas and ensure cleanliness before guests wake up.

Skills

Guest Service

English (B2)

MS Office

Attention to detail

Multicultural environment

Tools

MS Office

Job description

ISMIRA Agency actively recruiting for position Night Auditor for TUI Cruises!

TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet.

The Night Auditor serves as the primary point of contact for guests and crew during the night, managing the front desk, handling possible financial transactions, and ensuring the ship's operations and safety procedures are followed.

Conditions:

• One of the most reputable brands in European river cruising
• Seasonal work from spring to fall (8-10 months)
• Days off & vacation during contract
• Free food and shared accommodation
• Competitive salary packages
• Medical insurance provided during contract
• Beautiful European routes (you work and travel at the same time)
• Modern, well-maintained river ships
• Multinational team and positive working environment
• Safe workplace standards and great conditions

Duties and Responsibilities:

• Oversee all areas onboard during the night hours.
• Handle guest complaints and special requests professionally, notifying supervisor or Hotel Manager only in emergency cases during the night.
• Conduct hourly safety rounds between 11:00 p.m. and 7:00 a.m.
• Operate and monitor activated alarm systems.
• Verify presence of all guests and crew during night departures.
• Prevent unauthorized access to the vessel.
• Manage guest check-ins and check-outs, print accounts, and perform daily audits.
• Collect breakfast cards from guest rooms and deliver to the galley.
• Provide wake-up service for guests as required.
• Refill boutique displays when needed.
• Prepare cabin key cards for upcoming cruises.
• Assist with preparations for early breakfast if applicable.
• Maintain cleanliness in front and back office areas, have public area clean and organized before guests wake up.
• Place updated safety role and in-port manning lists in designated areas.
• Check coffee machine during the night, making sure it is clean and refilled for the morning.

Requirements:

• Age 18+ from EU and also all nationalities we work with
• Professional experience in Guest Service sphere
• Ship experience preferred
• No visible tattoos = no aggressive tattoos.
• For non-EU candidates, a German Visa D will be required.
• Safety certificates and US Visa are NOT needed.
• Knowledge of English language (B2 level)
• Experience in bookkeeping, accounting, ordering, and inventory control.
• Able to remain calm and effective under pressure.
• Comfortable working in multicultural environments.
• Highly organized, disciplined, and dependable.
• Strong problem-solving and complaint management skills.
• Very good IT knowledge, especially in MS office

Last updated: December 19, 2025