Tubing Hill Operations Attendant

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 24,000 - 42,000; Full time

Job summary

Omni Hotels & Resorts Tubing Hill Operations Attendant needed to assist guests with activities and rentals at the tubing hill. Outdoor, fast-paced role focused on service and safety.

Position involves handling cash, daily closing procedures, and maintaining the tubing hill, ice skating areas, and surrounding facilities. Nights, weekends and holidays required.

Qualifications

• Must have excellent interpersonal skills.
• Must provide excellent service to internal and external customers.
• Must be attentive to detail and have excellent communication skills.
• Must be available to work flexible hours to include nights, weekends, and holidays.

Responsibilities

• Inform guests about equipment rentals and scheduled activities.
• Ensure rental waivers are fully completed by guests.
• Supervise and maintain tubing hill and ice skating areas.
• Process cash transactions, post charges, cash out and cash drops.
• Inspect and upkeep the tubing hill, skating rink, and surrounding areas, including snow removal.

Skills

Interpersonal skills

Customer service

Attention to detail

Communication skills

Job description

Overview:

The Tubing Hill Operations Attendant plays a crucial role in ensuring guests are informed about scheduled activities at the tubing hill. This outdoor position is fast-paced and active, requiring excellent customer service skills. The attendant is also responsible for handling cash transactions and executing daily closing procedures, ensuring a smooth and enjoyable experience for all guests.

Responsibilities:

• Informing Guests of equipment rentals and scheduled activities

• Responsible for checking rental waivers are fully completed by the guest

• Responsible for supervision and maintenance of tubing hill and ice skating

• Checking paperwork and entering information into RTP

• Sizing and issuing proper equipment to guests

• Handling money, making change, posting room charges, cashing out and making cash drops

• Daily inspection and upkeep of building and surrounding areas, tubing hill, fire pits and skating rink; which could include snow removal

Qualifications:

• Must have excellent interpersonal skills.

• Must provide excellent service to internal and external customers.

• Must be attentive to detail and have excellent communication skills

• Must be available to work flexible hours to include nights, weekends, and holidays.