TSM&O Public Outreach & Communications Lead

Iteris; Tampa (FL); On-site; USD 39,000 - 52,000; Full time

Job summary

Iteris, in Tampa, seeks a TSM&O Community Outreach Specialist to lead communications for the District Seven TSM&O Office, translating complex transportation concepts into clear public messaging and promoting the program's services.

You will coordinate media relations, draft campaigns, manage inquiries, and collaborate with partners across agencies and nonprofits to improve public information delivery.

Qualifications

• Bachelor’s degree required and four years of public information or communications experience.
• Proven media relations and crisis communications experience.
• Experience with government agencies or public-sector environments preferred.
• Experience engaging with public officials, partner agencies, and the public.

Responsibilities

• Serve as the primary communications liaison for TSM&O.
• Coordinate with FDOT District Seven PIO staff on media relations.
• Act as media spokesperson and guide crisis communications.
• Develop and execute public information campaigns to educate the public on TSM&O.
• Draft and distribute press releases, email communications, and articles.
• Manage public inquiries related to TSM&O/RTMC programs.
• Lead collaboration with other agencies and community partners.
• Identify improvements to public information processes.
• Provide graphic design support as needed.

Skills

Public relations

Media relations

Crisis communications

Content development

Public speaking

Stakeholder engagement

Customer service

Written and verbal communication

Branding and messaging

Education

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Public Administration, or related field

APR/CPRC accreditation

Tools

Graphic design software

Job description

Iteris, in Tampa, seeks a TSM&O Community Outreach Specialist to lead communications for the District Seven TSM&O Office, translating complex transportation concepts into clear public messaging and promoting the program's services.

You will coordinate media relations, draft campaigns, manage inquiries, and collaborate with partners across agencies and nonprofits to improve public information delivery.