TS/SCI IT Support Specialist - Mission-Critical Ops

Leidos Inc; Crane (IN); On-site; USD 52,000 - 94,000; Full time

Benefits offered by this job

Health and Wellness programs

Income Protection

Paid Leave and Retirement

Job summary

Leidos Inc is seeking a Computer Support Specialist to join our team in Crane, Indiana. You will support end-user hardware, asset and configuration management, and secure communications systems at Naval Support Activity Crane, ensuring reliable IT infrastructure for mission-critical operations.

You will install and maintain desktop hardware/software, patch networks, apply security updates, and assist with voice/video system deployment.

Qualifications

• A high school diploma or GED is required; an associate degree is preferred.
• Active TS/SCI clearance is required.
• One of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, BICSI ITS Installer 2, CISSP, CASP.
• 5+ years of experience supporting Windows, Linux, and Unix-based infrastructure.
• 3+ years of experience using ServiceNow or an equivalent ticketing system.

Responsibilities

• Install, configure, and maintain hardware and software in desktop environments (thick and thin clients, VoIP phones, video systems).
• Perform network switch patching and configuration.
• Ensure security patches are current and applied.
• Develop test specifications and procedures.
• Assist with design, installation, configuration, accreditation, and scheduling of voice/video systems.
• Support asset management including inventory, relocation, repair, and destruction of equipment.
• Troubleshoot and resolve issues while responding to emergent support requirements.
• Deliver training to rotating military personnel on system configuration and secure communications.

Skills

End-user support

Strong communication

Team collaboration

Education

High school diploma

Associate degree preferred

Tools

ServiceNow

SCCM

Microsoft Office

VoIP systems

Job description

Leidos Inc is seeking a Computer Support Specialist to join our team in Crane, Indiana. You will support end-user hardware, asset and configuration management, and secure communications systems at Naval Support Activity Crane, ensuring reliable IT infrastructure for mission-critical operations.

You will install and maintain desktop hardware/software, patch networks, apply security updates, and assist with voice/video system deployment.