TS/SCI Infra & Systems Admin — Remote Support

CACI; United States; On-site; USD 75,000 - 158,000; Full time

Job summary

CACI is seeking an Infrastructure/Systems Administrator to support multiple sites nationwide via remote assistance. Candidates should hold a TS/SCI clearance with poly and a bachelor’s degree with minimum three years of relevant experience.

The role emphasizes desktop deployment, hardware repair, and secure data handling across unclassified and classified systems. Responsibilities include configuring desktops, troubleshooting networks and applications, maintaining security and printing devices,

Qualifications

• Must have TS/SCI clearance with poly.
• Bachelor’s degree or equivalent and at least three years of relevant experience.
• Proficient with Windows desktop operating systems and Dell hardware.
• Proficient with Microsoft Outlook.
• Solid understanding of network communications.
• Excellent written and verbal communication and customer service skills.
• Ability to work independently with minimal supervision.
• Excellent time management skills.
• Security+ Certification is required or in progress.
• Linux training/knowledge is desirable.

Responsibilities

• Image, configure, and deploy physical and virtual desktops; troubleshoot and repair hardware including desktops, laptops, zero clients, monitors, and docking stations; manage OS, BIOS, disk and data encryption.
• Install and troubleshoot end user apps and certificates.
• Repair and restore data files, decrypt inaccessible files, migrate data for projects, apply and troubleshoot permissions.
• Document actions in trouble tickets and meet all SLAs.
• Patch network ports, trace lines, install network switches.
• Configure and maintain UPS devices and batteries, troubleshoot failure, coordinate vendor visits, plan and coordinate downtime with customers.
• Install and configure VOIP phones and voicemail, troubleshoot phone issues.
• Configure print, scan, and fax features on multifunction devices, coordinate multi-step replacements with vendor, troubleshoot communication issues.
• Plan for user moves, including connectivity, computers, and phones.
• Maintain and troubleshoot local security/badging systems.
• Prepare obsolete assets for disposal.
• Assist other IT teams as needed.
• Support unclassified and classified systems.

Skills

TS/SCI clearance with poly

Windows desktop OS

Dell hardware

Microsoft Outlook

Network communications

Written and verbal communication

Independent work

Time management

Security+ Certification

Education

Bachelor’s degree or equivalent

3+ years of relevant experience

Job description

CACI is seeking an Infrastructure/Systems Administrator to support multiple sites nationwide via remote assistance. Candidates should hold a TS/SCI clearance with poly and a bachelor’s degree with minimum three years of relevant experience.

The role emphasizes desktop deployment, hardware repair, and secure data handling across unclassified and classified systems. Responsibilities include configuring desktops, troubleshooting networks and applications, maintaining security and printing devices,