TS/SCI Cleared IT Specialist – VTC & Ops Center

Omniscius Consulting; Annapolis (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Omniscius Consulting seeks an IT Specialist to support a federal contract in Ft. Meade, MD. The role requires 5+ years of IT operations experience, VTC systems expertise (Teams, Cisco, Zoom, Polycom), and availability for after-hours support within a 24x7 environment.

Candidates should have an active TS/SCI clearance with CI Poly and possess strong communication and problem-solving skills. Education may include a high school diploma with IT-related degrees preferred.

Qualifications

• 5+ years of IT operations, communications systems, or similar technical environments.
• Experience scheduling, operating, and troubleshooting Video Teleconference (VTC) systems (Microsoft Teams, Cisco, Zoom, Polycom).
• Provide technical support during routine operations and emergencies while maintaining situational awareness.
• Voice, video, and communications support in operations centers or mission environments.
• Configure, operate, and maintain voice/video conferencing systems and communications equipment.
• Maintain display systems, dashboards, and video distribution technologies.
• Schedule and coordinate VTC/teleconference events for leadership and stakeholders.
• Monitor system health and identify outages or degradations.
• Basic troubleshooting and escalation coordination for hardware/software/network issues.
• Support a 24x7 operational environment; respond to after-hours requirements.
• Active TS/SCI clearance with CI Poly.

Skills

Strong communication

Customer service

Organizational skills

Problem-solving skills

VTC experience

Education

High School Diploma or equivalent

Associate's or Bachelor's degree in IT or related field

Tools

ITIL processes

Incident management

Service desk operations

Job description

Omniscius Consulting seeks an IT Specialist to support a federal contract in Ft. Meade, MD. The role requires 5+ years of IT operations experience, VTC systems expertise (Teams, Cisco, Zoom, Polycom), and availability for after-hours support within a 24x7 environment.

Candidates should have an active TS/SCI clearance with CI Poly and possess strong communication and problem-solving skills. Education may include a high school diploma with IT-related degrees preferred.