Trusted Auto Service Writer & Advisor

Christian Brothers Automotive; Fishers (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Fishers, IN. You will greet guests, explain repair options clearly, and guide them through the service process to ensure satisfaction.

The role emphasizes building relationships, coordinating service flow, and maintaining high standards of honesty and integrity in all interactions. This position requires reliability and teamwork in a busy shop environment.

Qualifications

• Experience in Automotive Customer Service or Automotive Service Write/Advisor roles.
• Proficiency with Windows-based computer software and automotive store applications.
• Current driver’s license and insurable driving record.

Responsibilities

• Greet every guest with hospitality and respect.
• Present the best solution to repair vehicles in an easy-to-understand manner.
• Manage the store’s workflow effectively and efficiently.
• Sell services honestly and with integrity.
• Maintain a positive attitude and team atmosphere.
• Communicate on the phone in a clear, professional manner.
• Build long-term relationships with guests and the store.
• Coordinate and participate in customer service activities.
• Shuttle guests in a CBA branded vehicle.
• Ensure repairs meet proper specifications.
• Work as part of the team and assist others.
• Other duties as assigned.

Skills

Customer service

Communication

Windows-based software

Tools

Windows-based store software

Automotive store applications

Job description

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Fishers, IN. You will greet guests, explain repair options clearly, and guide them through the service process to ensure satisfaction.

The role emphasizes building relationships, coordinating service flow, and maintaining high standards of honesty and integrity in all interactions. This position requires reliability and teamwork in a busy shop environment.