Trusted Auto Service Advisor

A&R Complete Auto Care; Clarksville (TN); On-site; USD 38,000 - 60,000; Full time

Job summary

A&R Complete Auto Care in Clarksville, TN, is hiring a full-time Salesperson to greet customers, listen to vehicle concerns, and present clear service options. You will prepare estimates, discuss options with customers, and close sales while maintaining trust.

You will work closely with technicians and front-desk staff to ensure accurate communication and timely service. The role emphasizes on-site customer interaction, scheduling, follow-up, and teamwork in a friendly neighborhood shop

Qualifications

• Customer service and sales skills to build rapport and explain options.
• Basic automotive knowledge to discuss maintenance with customers.
• Strong written and verbal communication.
• Organizational and time-management skills.
• Familiarity with POS systems and scheduling tools.
• On-site shop environment ability to collaborate with technicians.
• Retail or automotive service advising experience preferred but not required.
• High school diploma or equivalent; automotive or sales certifications are a plus.

Responsibilities

• Greet customers and listen to vehicle concerns.
• Explain recommended services clearly and transparently.
• Prepare estimates and present service options.
• Close sales while maintaining customer trust.
• Collaborate with technicians and service staff.
• Answer phone inquiries and schedule appointments.
• Follow up with customers and support basic front-desk tasks.

Skills

Customer service

Sales experience

Communication skills

Automotive knowledge

Organizational skills

Scheduling tools proficiency

On-site work ability

Team collaboration

Retail experience (preferred)

Education

High school diploma or equivalent

Automotive certifications (a plus)

Tools

POS systems

Scheduling tools

Basic computer applications

Job description

A&R Complete Auto Care in Clarksville, TN, is hiring a full-time Salesperson to greet customers, listen to vehicle concerns, and present clear service options. You will prepare estimates, discuss options with customers, and close sales while maintaining trust.

You will work closely with technicians and front-desk staff to ensure accurate communication and timely service. The role emphasizes on-site customer interaction, scheduling, follow-up, and teamwork in a friendly neighborhood shop