Trust Operations Specialist

Fifth Third Bank; United States; On-site; USD 54,000 - 112,000; Full time

Job summary

Fifth Third Bank in Farmington Hills, MI, seeks an Associate Trust Administrator to provide administrative and operational support for fiduciary accounts. You will partner with Trust Administrators and Officers to ensure accurate processing and a compliant client experience.

The role covers client service, account maintenance, transaction processing, monitoring for overdrafts, and coordination of openings, closings, and transfers, with emphasis on accuracy and risk management.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree preferred.
• Minimum of 2 years of fiduciary administration or client service experience preferred.
• Basic knowledge of trust administration, estate planning strategies, and income, gift, and estate tax concepts.

Responsibilities

• Client Service Support: Supports internal and external clients, including beneficiaries and advisors, responding to routine inquiries and assisting with account-related requests.
• Account Maintenance: Maintains client account information, including updates to account records, statements, and client data, ensuring accuracy and completeness.
• Transaction Processing: Supports execution of account transactions, including cash movements, check processing, and account updates, following established procedures.
• Account Monitoring: Monitors account activity for overdrafts and exceptions, escalating issues and supporting resolution to maintain alignment with account requirements.
• Account Lifecycle Support: Assists with account openings, closings, and transfers, ensuring proper documentation, asset movement, and system setup.
• Operational and Reporting Support: Prepares reports and gathers account data to support reviews, audits, and ongoing client servicing needs.
• Documentation and Coordination: Coordinates documentation with internal teams, external partners, and tax preparers to support account administration.
• Collaboration and Partnership: Works closely with Trust Administrators and Officers to support day-to-day account management and client servicing.
• Process Execution: Follows established procedures and contributes to consistent operational practices across the team.
• Other Duties: Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team’s and the company’s mission.

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

Fifth Third Bank in Farmington Hills, MI, seeks an Associate Trust Administrator to provide administrative and operational support for fiduciary accounts. You will partner with Trust Administrators and Officers to ensure accurate processing and a compliant client experience.

The role covers client service, account maintenance, transaction processing, monitoring for overdrafts, and coordination of openings, closings, and transfers, with emphasis on accuracy and risk management.