Trust Administrator

First State Trust Company; Wilmington (DE); On-site; USD 60,000 - 85,000; Full time

Job summary

First State Trust Company in Wilmington, Delaware, is seeking a Personal Trust Administrator to join a growing team. You will support fiduciary operations, handle beneficiary requests, process tax payments, and assist with account closings while maintaining confidentiality and accuracy.

Under supervision of the Trust Officer, you will research Delaware trust codes, estate/gift taxes, and related regulations; maintain meticulous records; communicate with clients and internal partners; and ensure

Qualifications

• At least three years in an administrative role, with banking or trust exposure preferred.
• Undergraduate degree required.
• Strong verbal and written communications.
• Ability to work independently and with a team.
• Attention to detail with big-picture orientation.
• Proficiency in MS Office, especially Excel.

Responsibilities

• Administer trust-related tasks under the Trust Officer guidance.
• Process beneficiary requests, tax payments, and document receipts.
• Handle closing and delivery of assets for terminating accounts.
• Maintain confidentiality and timely completion of work.
• Coordinate with New Business/Compliance on AML and KYC.
• Prepare correspondence and documentation for committees.

Skills

Attention to detail

Communication skills

Time management

Team collaboration

Discretion

Education

Undergraduate degree

Tools

MS Office

Excel

Job description

First State Trust Company ("FSTC") is a Delaware state-chartered trust company headquartered in Wilmington, Delaware with a representative office in West Palm Beach, Florida. FSTC is growing rapidly. This position is a new addition to staff located in Wilmington, Delaware.

Since 1982, FSTC has been providing corporate trust, custody, and administration services to trust clients. Formerly known as Citi Institutional Trust Company and dating back to its roots as E.F. Hutton Trust Company, FSTC has concentrated its focus on strategic alliances with world-class financial service firms. Our strategic alliances allow clients to take advantage of FSTC's independent professional trust administration services, combined with the investment management services of their chosen provider.

FSTC is affiliated with the Fi-Tek Group, a financial technology company providing innovative products and solutions to banks, trust & wealth management institutions, RIAs, Family Offices, Hedge Funds and Hedge Fund Administrators. Fi-Tek's innovative and cutting- edge solutions enable its financial institutions to service over one trillion dollars in assets across various wealth management market segments. Fi-Tek has locations in New Jersey, New York, Pennsylvania, and India.

Position Responsibilities

FSTC is looking for a Personal Trust Administrator to work as part of a trust team to provide administrative support for Personal Trust Officer(s). This person is expected to learn, understand, and apply fiduciary laws and regulations in accordance with the administration of trusts. Responsibilities include, but are not limited to, bill pay, receiving, confirming, and authenticating requests from beneficiaries, tax payments and mailing of forms as necessary, closing and delivering assets for terminating accounts, preparation of correspondence as requested, opening and sorting mail, preparation of discretionary request documentation for trust committees, and handling documentation requirements for special assets. Working with the New Business Group and/or Compliance with regard to AML, KYC and new account paperwork. Must demonstrate proper effort, attitude, and discipline to work in a growing and fast-paced company.

With oversight from the Trust Officer, the Personal Trust Administrator should be able to use proper discretion and sound judgment in making decisions concerning trust relationships.

Read, research and learn through web based or other training about the Delaware trust code, estate tax, gift tax and generation-skipping transfer tax, and other applicable subject areas. As well as research all other trust jurisdictions for construction and validity related inquiries.

Ensure clients receive exceptional service at all times.

Correspond with clients, centers of influence and prospects while maintaining a professional yet personable level of communication and interaction.

Answer calls from internal and external customers providing timely responses to inquiries and requests for support.

Assist with and participate in beneficiary and client meetings as needed. Maintain excellent and well-organized records and files.

Maintain a high level of confidentiality in all matters related to internal and external customers. Proactive in dealing with deadlines and regulatory requirements.

Timely and accurate completion of assigned work.

Position Responsibilities

• At least three years relevant work experience in an administrative role. Exposure to banking and financial statements or trust administration experience preferred.
• Undergraduate degree is required.
• Exceptional verbal and written communications skills.
• Ability to work independently and with a team is a must.
• Communicate effectively, both orally and in writing, with all organizational levels.
• Attend to details while maintaining a big picture orientation.
• Ability to organize, prioritize and meet deadlines in a fast-paced environment.
• Strong computer skills including MS Office, particularly Excel.