Delaware Trust Officer I (DE TO I)

Bank of America; Wilmington (DE); On-site; USD 65,000 - 90,000; Full time

Job summary

Bank of America is seeking a Delaware Trust Officer I in Wilmington to professionally administer fiduciary accounts and provide expert support across trust-related services. The role collaborates with relationship managers and portfolio managers to address client needs and ensure fiduciary compliance.

Ideal candidates will have 2–4 years in trust administration, strong knowledge of fiduciary law, tax considerations, and a client-focused mindset.

Qualifications

• 2-4 years of successful experience in trust administration, servicing and managing fiduciary relationships with high net worth clients (or equivalent).
• Technically proficient in fiduciary law, tax investments and administration.
• Bachelor's Degree or equivalent experience required.
• Legal, Paralegal and/or JD a plus.

Responsibilities

• Responsible for the professional administration of fiduciary accounts including compliance with all regulations, policies and procedures.
• Understand the client’s situation, including extended family, and develop solutions to meet client needs.
• Possesses fiduciary knowledge in law, tax, fiduciary investing, regulation, and compliance; collaborates with partners to grow fiduciary business.
• As the key associate on specific relationships, works with teammates to deliver integrated solutions.
• Promotes the fiduciary platform to grow business and participates in the sales process.
• Collaborates with team members to deliver UST's value proposition.

Skills

Teamwork

Communication

Fiduciary law knowledge

Tax and compliance awareness

Advisory capabilities

Customer service

Education

Bachelor's degree or equivalent

High School Diploma / GED

Juris Doctor (JD) a plus

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe. Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency

Delaware Trust Officer I (DE TO I), Wilmington, DE - The Delaware Trust Officer is an expert in the administration of Investment Management and Trust accounts and responsible for faithfully executing our fiduciary duties as well as complying with all laws, regulations policies and procedures. The Delaware Trust Officer I (Delaware TOI) maintains a trust book of fiduciary and investment management accounts. Provides fiduciary support and expertise to meet the needs of clients in support of the integrated delivery of products and services. Works closely with relationship managers and portfolio managers and ML FAs in defining client's requirements including legal and tax aspects, and in coordinating client contact on an ongoing basis. Trust Officer I's are expected to address all the trust issues that may arise in their book of business .The book of business assigned to a Trust Officer I depends on education and experience. The Delaware Trust Officer is responsible for understanding the circumstances of their client base and proactively providing advice and solutions to clients, particularly in the area of estate planning. Additionally, Trust officers are responsible for the growth and profitability of their book of business as well as the overall satisfaction of clients with our fiduciary services. Trust Officers also work closely with other teammates to deliver UST's full array of integrated solutions.

Responsibilities

• Responsible for the professional administration of fiduciary accounts including compliance with all regulations, policies and procedures
• Responsible for understanding the client’s situation and circumstances, including knowing the clients extended family and younger generation. Develops and deliverers solutions to meet client needs
• Possesses technical fiduciary knowledge in the areas of law, tax, fiduciary investing, regulation, compliance as well as estate planning. Successfully works with centers of influence and the professional community to develop a network of external referral partners
• As the key associate on specific relationships, works with teammates to deliver our full array of integrated solutions, as appropriate
• Promotes the full breadth of our fiduciary platform (fiduciary, tax, special assets, estate settlement, both internally and externally to grow our fiduciary business and actively participates in the sales process.
• Collaborates with team members to consistently deliver on UST's value proposition.

Key Skills

• Excellent ability to work in team environment
• Strong communication and influence / partnership skills
• Significant knowledge of the legal, tax, investment and compliance aspects of fiduciary administration. Able to fully understand and follow the teams of governing documents
• Demonstrated accuracy and completeness in all thask and follows up as appropriate
• Comfortable serving in an advisory capacity to clients and families
• Values the establishment and nurturing of long term client relationships
• Dedicated to delivering excellent customer service

Qualifications

• 2- 4 years of successful experience in trust administration, servicing and managing fiduciary relationships with high net worth clients (or equivalent)
• Technically proficient in fiduciary law, tax investments and administration
• Bachelors Degree or equivalent experience required
• Legal, Paralegal and/or JD a plus
• Fiduciary Education and Training desired
• Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
• For internal employees: participation in a work from home posture does not make you eligible to post.

Shift: 1st shift (United States of America) Hours Per Week: 40 Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice