Trust Administrator - Delaware

Franklin Templeton; Wilmington (DE); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Education reimbursement

Paid time off

Wellbeing program

Job summary

Fiduciary Trust International, part of Franklin Templeton, is seeking an experienced Trust Administrator in Wilmington, DE for a hybrid role with 2–3 days in office. You will support Trust Officers and managers, handle cash management, beneficiary distributions, and tax coordination while ensuring client service excellence for HNW clients.

The ideal candidate has 4+ years’ trust experience, familiarity with trust software, and strong communication and confidentiality skills.

Qualifications

• 4+ years’ trust experience required.
• Understanding of investments, trust, and estates.
• Proficiency with SEI/Global Plus or similar trust accounting software.

Responsibilities

• Manage cash balances; coordinate with Portfolio Manager on raising cash.
• Ensure trust summary data is accurate and up to date.
• Prepare Discretionary Action Memorandums and arrange distributions.
• Arrange timely payment of trust expenses.
• Coordinate with outside tax preparers for tax filings and payments.
• Facilitate investment and/or distribution directions for directed trusts.
• Support funding of trust accounts for expenses and distributions.
• Participate in annual account reviews.
• Assist in remediation efforts and special projects.
• Maintain knowledge of internal fiduciary procedures.

Skills

Trust experience

Communication skills

Detail oriented

Organizational skills

Team player

Confidentiality

MS Office proficiency

Education

4+ years’ trust experience

Progress toward Trust school (e.g. Cannon Trust School)

Tools

SEI / Global Plus

Job description

Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Our investment managers, tax and estate planning professionals work together to develop holistic strategies to optimize clients’ portfolios while mitigating the impact of taxes on their wealth. As a fiduciary, the guidance we provide is in the best interests of our clients, without conflict or competing benefits. We offer boutique customization and deep expertise in specialized investment, tax and planning strategies alongside sophisticated technology and custody platforms.

Fiduciary Trust International is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you’ll get exposed to different cultures, people, and business development happening around the world.

Fiduciary Trust International is hiring an experienced Trust Administrator to serve as a critical member of our Wilmington, DE market team when it comes to trust administration and providing Trust Officer and Manager support. This is a hybrid role with two to three days in office.

Key Responsibilities

Trust Administration –

• Manage cash balances to prevent overdrafts; act as cash manager for and coordinate with Portfolio Manager on raising cash to cure overdrafts.
• Ensure data on trust summary sheets is accurate and up to date.
• Prepare Discretionary Action Memorandums and arrange for beneficiary distributions.
• Arrange for the timely payment of trust expenses.
• Work with outside tax preparers to ensure tax filings and payments are made timely. Obtain tax documents, as applicable (K1).
• Facilitate and implement investment and/or distribution directions for directed trusts.
• Arrange for the funding of trust accounts in facilitating payment of expenses and distributions.
• Participates in annual account reviews.
• Assists in remediation efforts and with special projects.
• Maintains solid working knowledge of internal policies/procedures regarding fiduciary and administrative issues.
• Demonstrates solid ability to interpret and apply terms of governing instrument.

Client Service –

• Provide excellent client service to internal partners and high-net-worth (HNW) clients.
• Manage all follow-up and/or ongoing client service deliverables.
• Communicate with other areas within the company (Legal, Marketing, Operations, Investment Management, Estate Administration, Compliance, Account Services) to meet deliverables.
• Support Trust Officers on various types of client service matters.

Ideal Qualifications

Education and Experience -

• 4 + years’ trust experience
• Progress towards Trust school (e.g. Cannon Trust School) a plus
• Understanding of investments, trust, and estates
• Proficient with SEI / Global Plus or other trust accounting software preferred

Knowledge, Skills, And Abilities -

• Strong oral and written communication skills
• Detail-oriented with the ability to multi-task and meet deadlines
• Strong organizational skills
• Ability to work in a team-oriented environment
• Strong interpersonal skills with the ability to interact with clients and internal partners
• Ability to maintain confidentiality and handle client account information
• Proficiency with Microsoft Word, Excel & PowerPoint

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.

Compensation Range

Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $75k - $85k, depending on level of relevant experience, plus discretionary bonus.

#Hybrid

Learn more about the wide range of benefits we offer at Franklin Templeton

• Most benefits vary by location. Ask your recruiter about benefits in your country.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

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