Trust Administrator

Fiduciary Trust International; Wilmington (DE); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

401(k) match

Comprehensive benefits

Paid time off

Employee stock program

Learning resources

Job summary

Fiduciary Trust International in Wilmington, DE seeks an experienced Trust Administrator to support our market team in trust administration and client service. This hybrid role requires two to three days in office to collaborate with colleagues and clients.

The role emphasizes managing cash, distributions, and trust accounting, with a focus on high-net-worth clients and complex estates. Excellent communication and confidentiality are essential.

Qualifications

• 4+ years of trust experience required.
• Understanding of investments, trusts, and estates.
• Strong verbal and written communication skills.
• Detail-oriented with the ability to multi-task and meet deadlines.
• Team-oriented with strong organizational skills and client focus.
• Ability to maintain confidentiality of client information.

Responsibilities

• Manage cash balances and coordinate with Portfolio Manager to cure overdrafts.
• Ensure trust summary data is accurate and up to date.
• Prepare Discretionary Action Memorandums and arrange beneficiary distributions.
• Arrange timely payment of trust expenses and tax documents.
• Support Trust Officers on client service matters.

Skills

Trust experience

Investments and estates

Oral and written communication

Detail-oriented

Organizational skills

Interpersonal skills

Confidentiality

Client service excellence

Education

Progress toward Trust school

Tools

SEI / Global Plus

Job description

Fiduciary Trust International is a premier wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Fiduciary Trust International is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help clients make progress toward their goals.

Fiduciary Trust International is hiring an experienced Trust Administrator to serve as a critical member of our Wilmington, DE market team when it comes to trust administration and providing Trust Officer and Manager support. This is a hybrid role with two to three days in office.

RESPONSIBILITIES

Trust Administration –

• Manage cash balances to prevent overdrafts; act as cash manager for and coordinate with Portfolio Manager on raising cash to cure overdrafts.
• Ensure data on trust summary sheets is accurate and up to date.
• Prepare Discretionary Action Memorandums and arrange for beneficiary distributions.
• Arrange for the timely payment of trust expenses.
• Work with outside tax preparers to ensure tax filings and payments are made timely. Obtain tax documents, as applicable (K1).
• Facilitate and implement investment and/or distribution directions for directed trusts.
• Arrange for the funding of trust accounts in facilitating payment of expenses and distributions.
• Participates in annual account reviews.
• Assists in remediation efforts and with special projects.
• Maintains solid working knowledge of internal policies/procedures regarding fiduciary and administrative issues.
• Demonstrates solid ability to interpret and apply terms of governing instrument.

Client Service –

• Provide excellent client service to internal partners and high-net-worth (HNW) clients.
• Manage all follow-up and/or ongoing client service deliverables.
• Communicate with other areas within the company (Legal, Marketing, Operations, Investment Management, Estate Administration, Compliance, Account Services) to meet deliverables.
• Support Trust Officers on various types of client service matters.

QUALIFICATIONS

• 4 + years’ trust experience
• Progress towards Trust school (e.g. Cannon Trust School) a plus
• Understanding of investments, trust, and estates
• Proficient with SEI / Global Plus or other trust accounting software preferred
• Strong oral and written communication skills
• Detail-oriented with the ability to multi-task and meet deadlines
• Strong organizational skills and ability to work in a team-oriented environment
• Strong interpersonal skills with the ability to interact with sophisticated clients
• Ability to maintain confidentiality and handle client account information

Compensation Range: Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $75k - $95k, depending on level of relevant experience, plus discretionary bonus.

Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment, due to a medical condition or disability, to search for or apply for one of our positions, please send an email to [e-mail]. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number of the position you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.