Relationship Associate - Trust Administration

Franklin Templeton; New York (NY); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Annual discretionary bonus

401(k) match

Healthcare benefits

Stock investment program

Job summary

Fiduciary Trust International in New York City is seeking a Relationship Associate to support the NY Market team, handling client communications and ongoing deliverables. You will coordinate with attorneys and advisors to manage account documentation and administration, ensuring accurate cash flows and timely transactions.

The role emphasizes confidentiality, strong communication, and teamwork, with opportunities to grow within a collaborative wealth management environment.

Qualifications

• 2-5 years’ experience in financial services with client-facing experience.
• Basic investment management and/or trust administration knowledge.
• Detail-oriented with the ability to multi-task and meet deadlines.
• Ability to work in a team-oriented environment while operating independently and taking ownership and accountability for assigned responsibilities.
• Ability to maintain confidentiality and handle client account information with discretion.
• Strong oral and written communication skills.
• Skilled in Microsoft Word, Excel and PowerPoint.
• Ability to practice good judgment while making basic business decisions.
• Strong analytical skills with the ability to think strategically as it relates to client needs.

Responsibilities

• Communicate with clients to confirm transaction details, respond to inquiries, and ensure timely execution of client requests.
• Coordinate with attorneys, accountants, and other advisors to facilitate account administration and documentation requirements.
• Service clients by providing account administration, preparation of cash flows, fee analyses, and preparation of presentations.
• Review cash projection report to prevent overdrafts and monitor daily overdraft report to identify overdrafts in coordination with internal teams.
• Perform cash activity transactions such as wire transfers, ACH, checks or foreign exchange transactions.
• Support clients with charitable gifts by arranging for payment and managing documentation.
• Manage new account openings, including analyzing documents to ensure regulatory compliance and accuracy.
• Coordinate account closings in coordination with our Trust Counsel and Tax Department to ensure regulatory compliance.

Skills

Client-facing experience

Financial services

Communication skills

Microsoft Word

Excel

PowerPoint

Analytical skills

Tools

Microsoft Word

Excel

PowerPoint

Job description

Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Our investment managers, tax and estate planning professionals work together to develop holistic strategies to optimize clients’ portfolios while mitigating the impact of taxes on their wealth. As a fiduciary, the guidance we provide is in the best interests of our clients, without conflict or competing benefits. We offer boutique customization and deep expertise in specialized investment, tax and planning strategies alongside sophisticated technology and custody platforms.

Fiduciary is owned by Franklin Templeton, a forward-thinking asset manager that has built its success through powerful partnerships. We leverage cutting-edge strategies and deep insights to unlock opportunities for long-term wealth creation. Our talented, global teams bring expertise that is both broad and unique.

Relationship Associate - Trust Administration

Fiduciary Trust International is hiring a Relationship Associate to join the NYC office. The Relationship Associate provides administrative support to the NY Market team who manages the wealth and financial needs of affluent clients. This role requires communication with clients and management of ongoing client deliverables.

Responsibilities

• Communicate with clients to confirm transaction details, respond to inquiries, and ensure timely execution of client requests.
• Coordinate with attorneys, accountants, and other advisors to facilitate account administration and documentation requirements.
• Service clients by providing account administration, preparation of cash flows, fee analyses, and preparation of presentations.
• Review cash projection report to prevent overdrafts and monitor daily overdraft report to identify overdrafts in coordination with internal teams.
• Perform cash activity transactions such as wire transfers, ACH, checks or foreign exchange transactions.
• Support clients with charitable gifts by arranging for payment and managing documentation.
• Manage new account openings, including analyzing documents to ensure regulatory compliance and accuracy.
• Coordinate account closings in coordination with our Trust Counsel and Tax Department to ensure regulatory compliance.

Qualifications

• 2-5 years’ experience in financial services with client-facing experience
• Basic investment management and/or trust administration knowledge
• Detail-oriented with the ability to multi-task and meet deadlines
• Ability to work in a team-oriented environment while operating independently and taking ownership and accountability for assigned responsibilities
• Ability to maintain confidentiality and handle client account information with discretion
• Strong oral and written communication skills
• Skilled in Microsoft Word, Excel and PowerPoint
• Ability to practice good judgment while making basic business decisions
• Strong analytical skills with the ability to think strategically as it relates to client needs

Compensation

FTI offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the base salary for this position to range between $75,000 - $90,000, depending on level of relevant experience, plus discretionary bonus.

Learn more about FTI

Explore our career site and the link below to learn about our culture and what it’s like to work at FTI: The Story of Fiduciary Trust International.

Hybrid

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Artificial intelligence or automated tools may be used to assist in the screening, assessment, or selection of applicants for this position.