Truckload Freight Broker

Saia; Lancaster (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Saia is seeking a Logistics professional to source carrier capacity, negotiate rates, and coordinate freight movements. You will act as a liaison between customers, carriers, and internal teams to ensure efficient operations and exceptional service. The ideal candidate has 2+ years of logistics or freight brokerage experience, a high school diploma or GED, and proficiency in MS Office.

A Bachelor's degree and TMS experience are preferred. Some travel may be required, and U.S.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Bachelor's degree in Business, Supply Chain, Logistics, or a related field.
• 2+ years of logistics, transportation, or freight brokerage experience.
• Proficiency in Microsoft Office applications.
• Experience using transportation management systems (TMS).

Responsibilities

• Negotiate transportation rates and pricing with carriers to secure cost-effective capacity solutions.
• Maintains strong relationships with customers and carriers to support service excellence and business growth.
• Sources carrier capacity to meet customer transportation requirements and support consistent lane coverage.
• Coordinates pickup and delivery schedules to ensure on-time freight movement and alignment with customer expectations.
• Communicates shipment status updates, delays, and service exceptions to customers and stakeholders.
• Maintains transportation management systems (TMS) and shipment records to support operational visibility and data accuracy.
• Resolves service issues, escalations, and shipment discrepancies in collaboration with cross-functional teams to support customer satisfaction.

Skills

Microsoft Office

TMS usage

Education

High school diploma or GED

Bachelor's degree in Business, Supply Chain, Logistics, or related field

Tools

Transportation Management Systems (TMS)

Job description

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You’ll see it in our commitment to our people, customers, and community. You’ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.

Position Summary

Facilitates the successful execution of transportation services by sourcing carrier capacity, negotiating rates, and coordinating freight movements. Serves as a key liaison between customers, carriers, and internal teams to ensure efficient operations and exceptional service.

Major Tasks and Responsibilities

• Negotiates transportation rates and pricing agreements with carriers to secure cost-effective capacity solutions.
• Maintains strong relationships with customers and carriers to support service excellence and business growth.
• Sources carrier capacity to meet customer transportation requirements and support consistent lane coverage.
• Coordinates pickup and delivery schedules to ensure on-time freight movement and alignment with customer expectations.
• Communicates shipment status updates, delays, and service exceptions to customers and stakeholders.
• Maintains transportation management systems (TMS) and shipment records to support operational visibility and data accuracy.
• Resolves service issues, escalations, and shipment discrepancies in collaboration with cross-functional teams to support customer satisfaction.

Minimum Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.

Preferred Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, or a related field.
• 2+ years of logistics, transportation, or freight brokerage experience.
• Proficiency in Microsoft Office applications.
• Experience using transportation management systems (TMS).

Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to remain in a stationary position for extended periods while working at a computer or desk.
• Frequent use of hands and fingers for typing, handling documents, and operating office equipment.
• Occasional lifting/carrying of office materials/boxes up to 25 lbs.
• Adequate vision and hearing (with or without correction) to read, prepare, and communicate information.
• Occasional movement, bending, and reaching as needed to perform office tasks or attend meetings.
• Some travel may be required, including overnight travel.

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Make Your Move

At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.