Trucking Dispatcher

Eagle-Systems,-Inc.; Harrisburg (Dauphin County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Paid vacation, sick and holidays

401k with company match

Employee Stock Ownership Program (ESOP

Job summary

Eagle Systems, Inc. is seeking a highly organized Intermodal Trucking Dispatcher to coordinate daily container movements between rail yards, ports, customer facilities, and distribution centers.

The ideal candidate will excel in a fast-paced environment, communicate effectively with drivers and customers, and ensure efficient use of technology while maintaining superior service levels. We leverage cutting-edge technology to improve visibility, create efficiencies, and meet client expectations.

Qualifications

• Experience dispatching intermodal drivers.
• Knowledge of FMCSA regulations and DOT rules.
• Experience working with owner-operator drivers.
• Excellent written and verbal communication skills.
• Ability to work independently and in teams.
• Experience with logs for commercial/intermodal carriers.
• Proficient with Google Docs/Sheets, Gmail and Excel.

Responsibilities

• Dispatch and monitor intermodal drivers to ensure on-time pickups and deliveries.
• Coordinate freight movements between rail terminals, ports, warehouses, and customer locations.
• Communicate daily with drivers regarding load assignments, route changes, delays, and updates.
• Track container status, chassis availability, and equipment utilization.
• Monitor driver hours-of-service compliance and safety requirements.
• Resolve service issues and delays.
• Maintain dispatch records and update transportation management systems (TMS).
• Communicate with customers regarding shipment status.
• Coordinate with railroads, steamship lines, brokers, and terminal personnel.
• Review and optimize routes to maximize productivity and minimize empty miles.
• Ensure compliance with company policies, DOT regulations, and customer requirements.

Skills

Ports & Railroads

FMCSA regulations

Owner-operator experience

Communication skills

Independent worker

Logs knowledge

Tools

Google Workspace

Microsoft Excel

Job description

Description

Eagle Systems, Inc. is seeking a highly organized and detail-oriented Intermodal Trucking Dispatcher to coordinate the daily movement of containers between rail yards, ports, customer facilities, and distribution centers. The ideal candidate will excel in a fast-paced environment, communicate effectively with drivers and customers, and ensure efficient utilization of technology while maintaining exceptional service levels.

Eagle Systems utilizes cutting-edge technology to improve visibility and create efficiencies to meet and exceed our client's expectations and provide our drivers with tools that make them successful. Eagle Systems is employee-focused and understands that each of our dispatch team members are critical and invaluable to our success.

Key Responsibilities

• Dispatch and monitor intermodal drivers to ensure on-time pickup and delivery of containers.
• Coordinate freight movements between rail terminals, ports, warehouses, and customer locations.
• Communicate daily with drivers regarding load assignments, route changes, delays, and operational updates.
• Track container status, appointments, chassis availability, and equipment utilization.
• Monitor driver hours-of-service (HOS) compliance and safety requirements.
• Resolve service issues, delays, and unexpected operational challenges.
• Maintain accurate dispatch records and update transportation management systems (TMS).
• Communicate with customers regarding shipment status, scheduling, and service concerns.
• Coordinate with railroads, steamship lines, brokers, and terminal personnel.
• Review and optimize routes to maximize productivity and minimize empty miles.
• Ensure compliance with company policies, DOT regulations, and customer requirements.

Requirements

Qualifications

• Knowledge of Ports and Railroads
• Knowledge of FMCSA Regulations, safety rules and DOT preventable truck maintenance
• Experience working with owner operator drivers
• Excellent written and verbal communication skills
• Capable of working independently as well as in a team environment
• Knowledge of logs related to commercial/intermodal carriers
• Computer skills-must be confident utilizing the Google suite of products (docs, sheets, Gmail, etc) and Microsoft Excel
• Bilingual in Spanish and English preferred but not required

Compensation

• Employer paid medical/dental/vision
• Paid vacation, sick and holiday
• 401k with company matchEmployee Stock Ownership Program (ESOP)
• Salaried position based on experience

The schedule for this position will be based Thursday through Monday.

Equal opportunity employer, including protected veterans and people with disabilities.