Dispatcher

Hight Logistics; Long Beach (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Bonus

Vacation

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

Hight Logistics in Long Beach, CA is seeking a Dispatcher to join our team of logisticians specializing in port drayage with EV trucking emphasis. The Dispatcher will coordinate Licensed Motor Carriers and drivers, ensure accurate data entry in the TMS, and monitor shipments to minimize per diem and revenue loss.

Ideal candidates have strong communication, organization, and problem-solving skills, with at least two years of related experience.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years related experience in transportation or dispatch.
• Supervisory experience in the transportation industry preferred.

Responsibilities

• Dispatch drivers and third-party carriers and update TMS promptly.
• Coordinate with LA/Long Beach ports for container pickups/deliveries.
• Monitor fleet location via tracking systems and check calls.
• Maintain records and ensure timely, accurate information entry.
• Communicate daily progress and issues to management and CSR.
• Provide coaching and guidance to dispatch team members.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Analytical skills

Prioritization

Team collaboration

Adaptability in fast-paced environment

Education

High school diploma or equivalent

2+ years related experience

Tools

Microsoft Office Suite

Job description

Hight Logistics is seeking Dispatcher to join our team. We are a mid-sized logistics company specializing in port drayage with an emphasis on sustainability with EV trucking.

We offer a generous benefits package with 401K safe harbor plan, bonus, vacation, medical, dental, vision and life insurance.

Job Summary

This is an exclusive employment arrangement working for Hight Logistics and / or its subsidiaries. The Dispatcher is responsible for dispatching (Licensed Motor Carriers (LMC’s), employee Drivers, and/or other outside Motor Carriers) and ensure that data is timely & accurately entered into company's TMS. Maintain communication with fellow Dispatchers and CSR teams to verify and resolve customer and/or shipper customer service issues. Monitor containers to avoid per diem by ensuring that all equipment is returned to the port accordingly to minimize any loss of revenue.

Duties/Responsibilities

• Work with the LA and Long Beach Ports to make appointments for container pick-ups and delivery.
• Communicate with drivers and motor carriers to dispatch.

• Monitor the location of the fleet using system tracking or calling drivers for check calls.
• Manage equipment, including chassis and containers.
• Collaborating with management to modify activities to accommodate customer needs.
• Maintain proper records and ensure information is executed correctly and on time.
• Communicate / update Manager / CSR’s on daily progress, challenges, changes, issues, and all other matters; to include, daily/shift turn over; sending daily rollover/recap report.
• Work in a team environment
• Other duties as assigned
  
• Provide coaching and guidance to Dispatch team members

Required Skills/Abilities

• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Ability to independently prioritize tasks.
• Ability to function well in a high-paced environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience

High school diploma or equivalent.

At least two years related experience preferred.

Supervisory experience in the transportation industry preferred

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

BENEFITS

• Competitive Compensation
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Paid Sick Time