Truck Team and Customer Service

1-800-GOT-JUNK?; Glendale Estates (AL); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Southwind, the LA Metro franchise of 1-800-GOT-JUNK?, is hiring a Customer Experience Lead to energize on-site sales and deliver WOW moments for customers. You’ll manage pricing conversations, close on-site sales, and ensure exceptional junk removal service.

The role requires a sales-driven, people-focused mindset, physical activity, and strong communication. Full-time schedule with weekend coverage and growth opportunities within the franchise.

Qualifications

• Sales-Driven: a passion for sales and exceeding customer expectations.
• People Focused: friendly, personable, dedicated to service.
• Energetic: physically fit and enthusiastic for hands-on tasks.
• Dependable: reliable and hardworking with a positive attitude.
• Strong Communicator: excellent problem-solving and organizational skills.

Responsibilities

• Create WOW moments through outstanding customer service.
• Lead pricing conversations, close on-site sales, and deliver clear estimates.
• Remove junk safely from homes and businesses.
• Drive, navigate, and operate box trucks (training provided).
• Lift, carry, load, and maneuver items up to 75+ lbs.
• Represent our brand with integrity, professionalism, and a sharp appearance.

Skills

Sales-Driven

People Focused

Energetic

Dependable

Strong Communicator

Job description

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

Junk Removal and Customer Service 1-800-GOT-JUNK? Locations in: Santa Clarita, Glendale, and La Puente
Pay: $27–$30+/hour (Profit Share + Tips + $18.75/hr base)
Job Type: Full-Time

Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? LA Metro team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.

What We’re Looking For:

• Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
• People Focused: Friendly and personable, dedicated to delivering outstanding service.
• Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
• Dependable: Reliable and hardworking, positively contributing to our team culture.
• Strong Communicator: Excellent problem-solving skills and organizational abilities.

Role Overview:

As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.

• Create WOW moments through outstanding customer service
• Lead pricing conversations, close on-site sales, and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks (training provided)
• Lift, carry, load, and maneuver items up to 75+ lbs
• Represent our brand with integrity, professionalism, and a sharp appearance

Professional Growth:

Our team members grow fast. Advancement pathways include:

• Certified Sales Lead
• People Development Lead
• Operations Lead
• Senior Sales
• Director of People Development
• Director of Operations
• General Manager

Pay Range: $30-$34 (Average Total Compensation)

• $18.75 Base hourly rate
• Tips
• Uncapped profit share & performance incentives
• Overtime

Schedule:

Full-time: 4–5 shifts per week

• 1 mandatory weekend shift
• 3–4 weekday shifts
• Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs
• Must maintain availability for 4 weekdays + 1 weekend day every week
  

Why Us?

• Experience a fun, fast-paced workday filled with diverse tasks and challenges.
• Career advancement pathways.
• Competitive compensation and performance-based bonuses
• Award-winning workplace ("Best Places to Work" and "Fast 50 Company").

Full benefits package with Medical, Vision, Dental coverage and retirement options.

Our Mission Statement:

Anything is possible. Invest in people. Change the world.

Southwind and its group of companies are proud to be an Equal Opportunity, Affiantive Action, Veteran-friendly employer.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services.