Truck Shop Manager

LV Petroleum; Lake City (MI); On-site; USD 55,000 - 109,000; Full time

Benefits offered by this job

401k

Job summary

LV Petroleum in Lake City, MI seeks a skilled Truck Shop Manager to oversee the full service department. You will lead daily operations, manage technicians, and own shop performance to deliver top-tier service.

The role emphasizes safety, customer satisfaction, revenue growth, and efficient scheduling, work orders, and parts inventory with a hands-on leadership style.

Qualifications

• Proven experience leading truck service, diesel repair, or related operations.
• Strong technical knowledge of heavy‑duty truck and trailer systems.
• 3+ years in a supervisory/management role in truck stop, service bay, or logistics environments.
• Hands‑on leadership style capable of training and inspiring a diverse team.
• Familiar with scheduling, work order management, and parts inventory systems.
• High school diploma or GED; Associate or Bachelor's degree preferred.

Responsibilities

• Lead daily shop operations to ensure timely, professional service for heavy‑duty truck and trailer repairs.
• Recruit, coach, and develop a high‑performing service staff to ensure top‑tier customer service and execution.
• Drive revenue and profitability by monitoring KPIs, reducing downtime, and managing labor costs.
• Maintain safety and compliance with company and industry standards.
• Serve as the face of the service center, resolve escalations, and keep drivers satisfied.

Skills

Leadership

Team management

Customer service

Safety compliance

Operations management

Education

High School Diploma

Tools

Scheduling systems

Work order management

Parts inventory

Job description

TA/LV Petroleum is looking for a Truck Shop Manager who brings a strong mix of technical expertise, leadership, and operational discipline to oversee the full truck service department at our Lake City location.

As our Truck Shop Manager, you'll take full ownership of the shop’s performance — from customer satisfaction to financial targets. This includes:

• Leading daily shop operations: Ensure timely, professional service for heavy-duty truck and trailer repairs.
• Managing technicians and service staff: Recruit, coach, and develop a high-performing team, ensuring top-tier customer service and operational execution.
• Driving revenue and profitability: Monitor KPIs and implement initiatives to grow shop revenue, manage labor cost, and reduce downtime.
• Maintaining safety and compliance: Champion safety protocols and ensure the shop complies with company and industry standards.
• Customer engagement: Serve as the face of the service center, resolving escalations and ensuring every driver leaves better than they arrived.

• Proven experience leading truck service, diesel repair, or related service center operations
• Strong technical knowledge of heavy-duty truck and trailer systems
• 3+ years in a supervisory/management role; preferably in truck stop, service bay, or logistics environments
• A hands-on leadership style with the ability to train and inspire a diverse team
• Comfort using systems for scheduling, work order management, and parts inventory
• A high school diploma or GED (Associate or Bachelor’s degree preferred)
• A valid driver’s license and willingness to work flexible hours (nights, weekends, holidays)

Weekly Paid

Benefits

401k