Truck Service Technician: Growth & Customer Impact

Ascendance Trucks, Inc.; Lancaster (Lancaster County); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

401(k) with company match

Paid time off

Paid training

Great culture & team environment

Long term career opportunities

Job summary

Ascendance Truck Centers is seeking an experienced, full-time Service Technician to provide service to customers while upholding exceptional customer service. Duties include cleaning, maintenance, visual inspection, part removal and reconditioning, with installation guided by manuals and report writing.

One year of fleet, dealership, or technical school experience is preferred. The role emphasizes safety, accuracy, and customer satisfaction, with opportunities for training and advancement within

Qualifications

• 1 year fleet or dealership experience.
• High school diploma or equivalent is required.
• ASE certification preferred.
• CDL preferred.

Responsibilities

• Provide technical service to vehicles and equipment.
• Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures.
• Follow checklists to ensure that all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
• Test-drive vehicles to ensure that they run smoothly.
• Tag all warranty parts and returns to warranty clerk.
• Attend training classes and keep abreast of factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer satisfaction.

Education

High school diploma or equivalent

ASE certification preferred

CDL preferred

Job description

Ascendance Truck Centers is seeking an experienced, full-time Service Technician to provide service to customers while upholding exceptional customer service. Duties include cleaning, maintenance, visual inspection, part removal and reconditioning, with installation guided by manuals and report writing.

One year of fleet, dealership, or technical school experience is preferred. The role emphasizes safety, accuracy, and customer satisfaction, with opportunities for training and advancement within