Truck Service Advisor - Service, Parts & Customer Care

LV Petroleum LLC; Tekonsha (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

LV Petroleum LLC in Tekonsha, MI is seeking a friendly Truck Service Advisor to help customers, write work orders, and process OTC transactions. You will leverage product knowledge to upsell and coordinate parts and quotes for customers.

This role emphasizes accuracy, safety, and a positive service attitude in a fast-paced environment. You'll handle pay out Work Orders, secure purchase orders, and communicate ETA details.

Qualifications

• High School Diploma or GED required.
• Experience in cashier/customer service preferred.
• Valid driver's license required.
• Ability to work flexible hours including nights and weekends.
• Experience in repair or parts shop preferred.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions.
• Prepare and communicate quotes; secure Purchase Orders.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; manage ETA details.
• Maintain safety of customers and team members.

Skills

Customer service

Suggestive selling

Communication skills

Teamwork

Cashier experience

Education

High School Diploma or GED

Job description

LV Petroleum LLC in Tekonsha, MI is seeking a friendly Truck Service Advisor to help customers, write work orders, and process OTC transactions. You will leverage product knowledge to upsell and coordinate parts and quotes for customers.

This role emphasizes accuracy, safety, and a positive service attitude in a fast-paced environment. You'll handle pay out Work Orders, secure purchase orders, and communicate ETA details.