Truck Service Advisor – Evening Shift | Growth & Benefits

I-State Truck Center; Inver Grove Heights (MN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Tuition assistance

Health coverage

Paid Time Off

Holidays

401K

Long-term disability

Short-term disability

Life insurance

Virtual health care

PPE reimbursement

Pet insurance

Employee discounts

Employee assistance

Well-being screening

Job summary

I-State Truck Center in Inver Grove Heights, MN is seeking a Service Advisor to join our team. You will greet customers, assess service needs, and coordinate with technicians to diagnose issues and communicate repair plans.

Strong communication, problem solving, and attention to detail are essential for delivering outstanding truck service. The role offers an evening shift (Mon–Fri, 2:00pm–10:00pm) with competitive pay and a comprehensive benefits package, including tuition assistance and health

Qualifications

• Customer service experience with strong communication skills.
• Ability to assess service needs and coordinate with technicians.
• Strong problem-solving and time-management abilities.

Responsibilities

• Assist customers at the service counter and by phone; book appointments and help with invoices.
• Coordinate with technicians to diagnose issues and track repair progress.
• Work with parts and warranty departments to gather information and manage estimates.

Skills

Customer service

Communication

Time management

Problem solving

Organizational skills

Mechanical experience

Service writing

Basic computer skills

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

I-State Truck Center in Inver Grove Heights, MN is seeking a Service Advisor to join our team. You will greet customers, assess service needs, and coordinate with technicians to diagnose issues and communicate repair plans.

Strong communication, problem solving, and attention to detail are essential for delivering outstanding truck service. The role offers an evening shift (Mon–Fri, 2:00pm–10:00pm) with competitive pay and a comprehensive benefits package, including tuition assistance and health