Truck Service Advisor - Customer Care & Repairs

Peterbilttruckcenters; Sumner (WA); On-site; USD 27,552 - 49,593; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid vacation and sick leave

Job summary

Dobbs Truck Group is seeking a Service Representative in Sumner, Washington. This role involves collecting customer information, performing vehicle inspections, and advising on maintenance needs.

Successful candidates will demonstrate strong organization and communication skills, along with a commitment to learning the trade. A high school diploma or equivalent is required, along with the ability to thrive in a teamwork-oriented environment.

The position offers a competitive hourly wage of $20.00 - $36.00.

Qualifications

• 18 years of age.
• Commitment and desire to learn medium and heavy‑duty truck repair trade.
• Dependable team player with a positive attitude.

Responsibilities

• Collect details on customer complaints and expectations.
• Perform vehicle walk‑around inspections and verify vehicle information.
• Write up customer’s vehicle problems accurately.

Skills

Strong organization

Customer service

Communication skills

Ability to calculate figures

Education

High school graduate or GED

1 year of work experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Dobbs Truck Group is seeking a Service Representative in Sumner, Washington. This role involves collecting customer information, performing vehicle inspections, and advising on maintenance needs.

Successful candidates will demonstrate strong organization and communication skills, along with a commitment to learning the trade. A high school diploma or equivalent is required, along with the ability to thrive in a teamwork-oriented environment.

The position offers a competitive hourly wage of $20.00 - $36.00.