Truck Service Advisor: Parts & Customer Care Expert

LV Petroleum; Atkins (IA); On-site; USD 32,000 - 52,000; Full time

Job summary

LV Petroleum in Atkins, AR is hiring a Truck Service Advisor to deliver first-rate customer service, write work orders, and process OTC transactions. You’ll coordinate parts, prepare quotes, and secure purchase orders while guiding customers back onto the road.

The role requires strong communication, basic computer skills, and a valid driver’s license; flexible hours including weekends and some holidays may be required. Join a team focused on safety and driving revenue.

Qualifications

• High School Diploma or GED required.
• Good verbal and written communication skills required.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours including nights, weekends and some holidays; interior and exterior conditions.
• A valid driver’s license.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; Prepare and communicate quotes to customer.
• Secure Purchase Orders and prepare quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; understand various payment types.
• Maintain safety of customers and team members.

Skills

Customer service

Cashier experience

Suggestive selling

Basic computer skills

Strong communication

Driver's license

Education

High School Diploma or GED

Tools

POS system

Computer skills

Job description

LV Petroleum in Atkins, AR is hiring a Truck Service Advisor to deliver first-rate customer service, write work orders, and process OTC transactions. You’ll coordinate parts, prepare quotes, and secure purchase orders while guiding customers back onto the road.

The role requires strong communication, basic computer skills, and a valid driver’s license; flexible hours including weekends and some holidays may be required. Join a team focused on safety and driving revenue.