Truck Service Advisor

LV Petroleum LLC; Gaston (IN); On-site; USD 36,000 - 52,000; Full time

Job summary

LV Petroleum in Gaston, IN is seeking a Truck Service Advisor to be the primary contact for customers needing service. You will write and manage work orders, offer knowledgeable recommendations, and handle over-the-counter transactions with precision.

You will help customers understand their service needs, apply suggestive selling, and maintain a safe, organized workspace in a fast-paced environment. The role requires a high school diploma and 2+ years of customer service experience; a valid

Qualifications

• 2+ years of customer service experience, preferably in a related field.
• Excellent communication and interpersonal skills.
• Ability to write and detail work orders accurately.
• Valid driver's license and ability to work flexible hours.

Responsibilities

• Act as the key point of contact for customers needing service.
• Create and manage work orders, providing recommendations.
• Execute over-the-counter transactions with precision.
• Maintain a safe and organized work area.
• Utilize suggestive selling techniques to boost sales.

Skills

Customer service

Communication

Interpersonal skills

Suggestive selling

Attention to detail

Education

High School Diploma or equivalent

Tools

Service order software

Job description

Walk In Interviews Welcome: 14000 W State RD 28 Gaston, IN 47342

Join our team at LV Petroleum as a Truck Service Advisor in our bustling location. In this role, you will act as the key point of contact for customers needing service, ensuring they receive the highest quality of assistance and guidance for their truck services. You will be responsible for creating and managing work orders, providing knowledgeable recommendations, and executing over-the-counter transactions with precision. Our goal is to make every traveler's experience seamless and satisfactory.

In this role, you can expect to:

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand their service needs
• Have a solid understanding of our products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

Requirements

• High School Diploma or equivalent
• 2+ years of customer service experience, preferably in a related field
• Excellent communication and interpersonal skills
• Strong suggestive selling abilities
• Basic computer skills, with experience in service order software preferred
• A valid driver's license and the ability to work flexible hours

Benefits

Benefits and Pay will be discussed during any interviews.