Truck Service Advisor

LV Petroleum LLC; Lake Station (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

LV Petroleum invites qualified candidates to join our Lake Station, IN location as a Truck Service Advisor. You will serve as the primary contact for customers needing service, create and manage work orders, and provide informed recommendations while processing over-the-counter transactions.

Ideal applicants will have strong customer service experience, excellent communication, and a knack for suggestive selling.

Qualifications

• High School Diploma or equivalent.
• 2+ years of customer service experience.
• Excellent communication and interpersonal skills.
• Strong suggestive selling abilities.
• Basic computer skills, with experience in service order software preferred.
• A valid driver's license and the ability to work flexible hours.

Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Write and detail work orders accurately.
• Communicate effectively with customers to understand their service needs.
• Have a solid understanding of our products and services.
• Utilize suggestive selling techniques to boost sales.
• Maintain a safe and organized work area.

Skills

Customer service

Communication

Interpersonal skills

Suggestive selling

Flexible hours

Education

High School Diploma

Tools

Service order software

Job description

Walk In Interviews Welcome Weekdays 11-4. 1201 N Ripley St Lake Station, IN. 46405

Join our team at LV Petroleum as a Truck Service Advisor in our bustling location. In this role, you will act as the key point of contact for customers needing service, ensuring they receive the highest quality of assistance and guidance for their truck services. You will be responsible for creating and managing work orders, providing knowledgeable recommendations, and executing over-the-counter transactions with precision. Our goal is to make every traveler's experience seamless and satisfactory.

In this role, you can expect to:

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand their service needs
• Have a solid understanding of our products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

Requirements

What we're looking for:

• High School Diploma or equivalent
• 2+ years of customer service experience, preferably in a related field
• Excellent communication and interpersonal skills
• Strong suggestive selling abilities
• Basic computer skills, with experience in service order software preferred
• A valid driver's license and the ability to work flexible hours

Benefits

Benefits and Pay will be discussed during any interviews.