Truck Parts Counter Specialist

Hunter Truck; Wheeling (WV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Benefits package

401(k) match

Training & advancement

Team-oriented culture

Job summary

Hunter Truck in Wheeling, WV is seeking a Parts Counter Person for a regular full-time role. You will assist retail and shop customers with selecting parts, providing product information, quotes, and guidance on companion items and specials.

The role requires pulling and preparing orders, processing payments and invoices, and supporting inventory management and service teams. Schedule is Monday through Friday, 7:00am to 3:30pm, with a local address at 1 West Alexander Road, Valley Grove.

Qualifications

• College or technical school certificate preferred, or 3–6 months of related experience (or equivalent).
• Valid driver’s license required. ASE or Medium/Heavy Truck Parts Specialist certifications are a plus.
• Ability to read instructions and manuals, write basic reports, and clearly communicate with customers and team members.
• Stand, walk, reach and lift regularly (up to 25 lbs), frequently (up to 50 lbs), occasionally over 100 lbs.

Responsibilities

• Assist retail and shop customers with selecting parts, providing product information, quotes, and guidance on companion items and specials.
• Deliver exceptional service to internal and external customers with a professional, friendly approach.
• Pull, fill, and prepare orders; set up shipments, deliveries, and pick-ups; ensure all internal requests are billed correctly.
• Manage inventory issues; notify Parts Manager of out-of-stock items, locate parts from outside sources, and submit emergency orders when needed.
• Follow up on backordered or special-order parts with customers and service advisors.
• Support outside sales representatives and solicit assigned accounts by phone.
• Handle transactions, including payments, credit authorizations, issuing returns, and ensuring accurate invoices.
• Maintain accurate records of repair orders, invoices, insurance estimates, and special orders.

Skills

Communication Skills

Inventory management

Education

College or technical certificate preferred

3–6 months related experience or equivalent

Job description

Hunter Truck in Wheeling, WV is seeking a Parts Counter Person for a regular full-time role. You will assist retail and shop customers with selecting parts, providing product information, quotes, and guidance on companion items and specials.

The role requires pulling and preparing orders, processing payments and invoices, and supporting inventory management and service teams. Schedule is Monday through Friday, 7:00am to 3:30pm, with a local address at 1 West Alexander Road, Valley Grove.