Parts Counter Person

HUNTER TRUCK SALES & SERVICE LLC; Wheeling (WV); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Comprehensive benefits package

401(k) with company match

Training and advancement opportunities

Supportive, team-first culture

Job summary

Hunter Truck Sales & Service LLC in Wheeling, WV is seeking a Parts Counter Person to be the go-to source for customers and our service team, ensuring fast, accurate parts, and friendly service. You will pull, fill, and prepare orders, manage inventory, and handle transactions with accuracy.

The role requires standing and lifting as needed, a valid driver’s license, and a commitment to professional appearance and safety. Schedule is Monday–Friday, full-time, with opportunities for growth.

Qualifications

• College or technical school certificate preferred, or 3–6 months of related experience.
• Valid driver’s license required; ASE or Medium/Heavy Truck Parts Specialist certifications are a plus.
• Able to read instructions and manuals, write basic reports, and clearly communicate with customers and team members.
• Stand, walk, reach and lift regularly (up to 25 lbs, frequently up to 50 lbs, occasionally over 100 lbs).

Responsibilities

• Assist retail and shop customers with selecting parts and provide product information.
• Deliver friendly, professional service to internal and external customers.
• Pull, fill, and prepare orders; set up shipments, deliveries, and pick-ups; bill internal requests.
• Manage inventory issues; notify the Parts Manager of out-of-stock items and locate parts from outside sources.
• Follow up on backordered or special-order parts with customers and service advisors.
• Handle transactions including payments, credit authorizations, returns, and invoices.
• Maintain accurate records of repair orders, invoices, and special orders.
• Keep counters and equipment clean; stay current on product updates; participate in training.

Skills

Customer service

Communication

Reading instructions

Writing basic reports

Education

College or technical certificate

Tools

ASE certification

Medium/Heavy Truck Parts Specialist cert

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Counter Person

Regular Full-Time Wheeling, WV, US

2 days ago Requisition ID: 3913

At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level.

Come build your career with a team that invests in you from day one.

POSITION AT A GLANCE

Location: Wheeling, WV Position Type: Full-Time Schedule: Monday through Friday,7:00am to 3:30pm Address: 1 West Alexander Road, Valley Grove, WV 26060

WHAT YOU’LL DO

As a Parts Counter Person, you’ll be the go-to resource for both customers and our service team, ensuring they get the right parts quickly, accurately, and with top-notch service. You will:

• Assist retail and shop customers with selecting parts, providing product information, quotes, and guidance on companion items and specials.
• Deliver exceptional service to internal and external customers with a professional, friendly approach.
• Pull, fill, and prepare orders; set up shipments, deliveries, and pick-ups; ensure all internal requests are billed correctly.
• Manage inventory issues; notify Parts Manager of out-of-stock items, locate parts from outside sources, and submit emergency orders when needed.
• Follow up on backordered or special-order parts with customers and service advisors.
• Support outside sales representatives and solicit assigned accounts by phone.
• Handle transactions, including payments, credit authorizations, issuing returns, and ensuring accurate invoices.
• Maintain accurate records of repair orders, invoices, insurance estimates, and special orders.
• Keep counter areas and equipment clean, participate in training programs, and stay current on product updates.
• Maintain a professional appearance and follow all health and safety policies.

WHAT YOU BRING

• Education & Experience: College or technical school certificate preferred, or 3–6 months of related experience (or equivalent combination).
• Certifications & Licenses: Valid driver’s license required. ASE or Medium/Heavy Truck Parts Specialist certifications are a plus.
• Communication Skills: Able to read instructions and manuals, write basic reports, and clearly communicate with customers and team members.
• Physical Requirements: Must be able to stand, walk, reach, and lift regularly (up to 25 lbs ), frequently (up to 50 lbs ), and occasionally over 100 lbs.

WHY WORK WITH US

• Your hard work earns real rewards with competitive pay and bonus opportunities
• Comprehensive benefits package to keep you and your family covered
• 401(k) with company match because your future matters
• Your success is our priority. We offer training, mentorship, and advancement opportunities
• A supportive, team first culture where you’re never just a number
• A legacy of stability in a company that is family-owned and trusted since 1938

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.