Truck Dispatcher: Route Planning & Driver Coordination

Keystone Clearwater Solutions; Williamsport (Lycoming County); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid Holidays

Medical / Dental / Vision coverage

401k with company match

Paid Time Off

Employee Assistance Program

Professional Development Programs

Job summary

Keystone Clearwater Solutions, Williamsport, PA, seeks a highly organized Truck Dispatcher to coordinate all truck and driver activity, manage routes, and communicate with drivers and customers in a fast-paced environment.

You will use routing software to drive efficiency, monitor GPS movements, and build daily schedules while ensuring DOT compliance and safety. Weekend scheduling flexibility is required at the Mansfield yard.

Qualifications

• High school diploma or GED required.
• Experience in dispatch or customer service preferred.
• Strong communication and organizational skills.

Responsibilities

• Monitor and track truck movements via GPS; update systems as needed
• Build and distribute daily dispatch schedules and assign trucks accordingly
• Communicate daily with drivers and customers to ensure expectations are met
• Report issues including speeding violations, spills, breakdowns, and customer service failures
• Track driver hours, flag shortfalls, and support compliance with DOT regulations
• Forecast truck allocations weekly and communicate with the hauling group
• Ensure timely and clear communication via phone, text, email, and in-person
• Maintain all safety policies and procedures and promote a safety-first culture
• Support additional dispatch and administrative duties as needed
• Schedule: SUNDAY to WEDNESDAY

Skills

Customer service

Communication

Dispatching experience

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office Suite

Routing software

Job description

Keystone Clearwater Solutions, Williamsport, PA, seeks a highly organized Truck Dispatcher to coordinate all truck and driver activity, manage routes, and communicate with drivers and customers in a fast-paced environment.

You will use routing software to drive efficiency, monitor GPS movements, and build daily schedules while ensuring DOT compliance and safety. Weekend scheduling flexibility is required at the Mansfield yard.