Truck Dispatcher

Keystone Clearwater Solutions; Williamsport (Lycoming County); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid Holidays

Medical / Dental / Vision coverage

401k with company match

Paid Time Off

Employee Assistance Program

Professional Development Programs

Job summary

Keystone Clearwater Solutions, Williamsport, PA, seeks a highly organized Truck Dispatcher to coordinate all truck and driver activity, manage routes, and communicate with drivers and customers in a fast-paced environment.

You will use routing software to drive efficiency, monitor GPS movements, and build daily schedules while ensuring DOT compliance and safety. Weekend scheduling flexibility is required at the Mansfield yard.

Qualifications

• High school diploma or GED required.
• Experience in dispatch or customer service preferred.
• Strong communication and organizational skills.

Responsibilities

• Monitor and track truck movements via GPS; update systems as needed
• Build and distribute daily dispatch schedules and assign trucks accordingly
• Communicate daily with drivers and customers to ensure expectations are met
• Report issues including speeding violations, spills, breakdowns, and customer service failures
• Track driver hours, flag shortfalls, and support compliance with DOT regulations
• Forecast truck allocations weekly and communicate with the hauling group
• Ensure timely and clear communication via phone, text, email, and in-person
• Maintain all safety policies and procedures and promote a safety-first culture
• Support additional dispatch and administrative duties as needed
• Schedule: SUNDAY to WEDNESDAY

Skills

Customer service

Communication

Dispatching experience

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office Suite

Routing software

Job description

Department: Hauling

Employment Type: Full Time

Location: Williamsport, PA

Description

We are seeking a highly organized and service-oriented Truck Dispatcher to join our team. In this role, you will be responsible for coordinating all truck and driver activity, managing routes, communicating with drivers and customers, and using routing software to drive efficiency across our operations. This is a fast-paced role that requires flexibility, strong communication skills, and the ability to manage multiple tasks with changing priorities.

Please note, this role will work a schedule from SUNDAY to WEDNESDAY each week at our Mansfield, PA yard location.

Responsibilities

• Monitor and track truck movements via GPS; update systems as needed
• Build and distribute daily dispatch schedules and assign trucks accordingly
• Communicate daily with drivers and customers to ensure expectations are met
• Report issues including speeding violations, spills, breakdowns, and customer service failures
• Track driver hours, flag shortfalls, and support compliance with DOT regulations
• Forecast truck allocations weekly and communicate with the hauling group
• Ensure timely and clear communication via phone, text, email, and in-person
• Maintain all safety policies and procedures and promote a safety-first culture
• Support additional dispatch and administrative duties as needed
• Schedule: SUNDAY to WEDNESDAY

Requirements

• High school diploma or GED required
• Prior experience in customer service and dispatching preferred
• Strong command of English, both written and verbal
• Excellent phone communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
• Experience with routing software or GPS tracking systems a plus
• Flexibility to work weekends and holidays as needed
• Ability to adjust quickly to scheduling changes and operational demands
• Familiarity with oil and gas transportation or water hauling operations preferred

Benefits

• Paid Holidays
• Medical / Dental / Vision coverage
• Health savings account (HSA)
• Company Paid Life Insurance and Accidental & Dismemberment Insurance
• Voluntary Life Insurance
• 401k with a company match
• Paid Time Off
• Employee Assistance Program
• Professional Development Programs
• Employee Referral Programs
• Voluntary Benefits Offered

#INDHP