Truck Care Service Leader: Drive Sales & Service

Love's Travel Stops; Capac (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition assistance (company funded)

Paid Time Off

Flexible Scheduling

401(k) with 100% match up to 5%

Health coverage after 30 days

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops is seeking a Service Advisor to drive sales and lead service centers through strong customer service, leadership, and daily operations. The role combines technical knowledge with people management to guide teams toward high-quality vehicle care.

Ideal candidates have experience in customer service or sales, the ability to manage multiple priorities, and a commitment to safety and efficiency in a fast-paced travel-stop environment.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, see clearly to perform job duties, and work in various temperatures.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Communication

Customer service

Organization

Teamwork

Tech literacy

Physical ability

Job description

Love's Travel Stops is seeking a Service Advisor to drive sales and lead service centers through strong customer service, leadership, and daily operations. The role combines technical knowledge with people management to guide teams toward high-quality vehicle care.

Ideal candidates have experience in customer service or sales, the ability to manage multiple priorities, and a commitment to safety and efficiency in a fast-paced travel-stop environment.