Truck Care Service Advisor — Lead, Sell & Delight Customers

Love's Travel Stops; Bonner (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops is seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department, driving sales success within our Truck Care facilities.

You will greet customers, assess vehicle service needs, document issues, and provide cost estimates while ensuring approvals and smooth payments. This role emphasizes exceptional service, team collaboration, and process improvement.

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver's license with clean safety record; pass drug screening and medical exam.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work; handle complaints.

Skills

Communication

Customer service

Teamwork

Attention to detail

Salesmanship

Job description

Love's Travel Stops is seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department, driving sales success within our Truck Care facilities.

You will greet customers, assess vehicle service needs, document issues, and provide cost estimates while ensuring approvals and smooth payments. This role emphasizes exceptional service, team collaboration, and process improvement.