Truck Care Service Advisor: Customer-First Repairs

Love's Travel Stops; Georgia; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Flexible scheduling

Competitive pay

401(k) with matching contributions

Quarterly bonus opportunity

Job summary

Love's Travel Stops is seeking a Service Advisor for TruckCare to provide excellent customer service and manage repair processes. This role involves greeting customers, diagnosing service needs, and preparing repair orders.

With flexible scheduling and a strong commitment to diversity, Love's fosters a culture of respect while offering competitive pay and professional development opportunities.

Qualifications

• Previous experience as a service manager or supervisor.
• Ability to work flexible shifts, including nights and weekends.
• Ability to do some light lifting (no more than 50 lbs).
• Excellent communication skills required.

Responsibilities

• Greeting customers in person or by phone.
• Listen to customer concerns and propose solutions.
• Estimate the time and cost of repairs.
• Document purchases, invoices, and work orders.
• Advise customers on additional services.

Skills

Customer service

Communication skills

Mechanical experience

Basic math skills

Computer skills

Job description

Love's Travel Stops is seeking a Service Advisor for TruckCare to provide excellent customer service and manage repair processes. This role involves greeting customers, diagnosing service needs, and preparing repair orders.

With flexible scheduling and a strong commitment to diversity, Love's fosters a culture of respect while offering competitive pay and professional development opportunities.