Trouble Resolution Specialist

Mindlance; City of Rochester (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A national recruiting company is seeking an individual proficient in network routers and switches, with a solid understanding of various protocols, to join their team. Candidates should have intermediate experience with evaluating client metrics, debugging scripts, and a foundational knowledge in voice switch platforms. This role is crucial for supporting clients in maintaining efficient communication networks. Strong communication skills are vital for this position.

Skills

Knowledge of Adtran/Cisco routers and switches

Ability to evaluate client metrics

Basic scripting and debugging

Knowledge of voice switch platforms

Understanding of Network protocols

Working knowledge of IP routing protocols

Knowledge of voice protocols

Job description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Job Description

• Working knowledge of Adtran/Cisco routers and switches Intermediate ability to evaluate client metrics such as overall bandwidth and QOS setting requirements
• Basic knowledge of voice switch platforms including Nortel DMS, Client 5ESS and MetaSwitch (Softswitch) Basic scripting and debugging
• Basic working knowledge of Network protocols such as ATM, Frame Relay and Ethernet Intermediate working knowledge of IP routing protocols such as BGP, OSPF, RIP and STATIC ROUTING
• Intermediate working knowledge of voice protocols such as CAS, ISDN, SS7, MGCP, H.323, and SIP

Additional Information

Thanks & Regards
Praveen K. Paila
470-202-1117