Trouble Distribution Supervisor - Safety-Driven Leader

Southern Company

Lawrenceville (GA)

On-site

USD 90,000 - 120,000

Full time

2 days ago

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Job summary

Georgia Power, part of the Southern Company family, seeks a Metro Trouble Supervisor to lead distribution construction teams across metro areas. You will drive safety, performance, and customer-focused outcomes while coordinating resources and budgets for efficient repairs and improvements.

Ideal candidates bring seven years of distribution experience, storm restoration expertise, and strong collaboration skills to develop talent, manage contractors, and ensure high-quality work aligned with

Qualifications

Seven years of distribution construction and/or distribution experience and knowledge of the construction, maintenance, and restoration of both overhead and underground services.
Extensive Storm Restoration Experience required.
Knowledge of and experience implementing Section "0", Smith Driving System, NESC, Distribution Bulletins, DOPs, Tagging and Switching Procedures, Distribution Construction Standards, DOT requirements, environmental guidelines, and applicable OSHA regulations.
Working knowledge of Memorandum of Agreement, Customer Service Standards, Corporate Compliance Policies and the Code of Ethics.
Performance management experience and/or insightful understanding of the process of setting clear expectations and holding others accountable.
Demonstrated experience or ability to quickly learn applications that include but are not limited to: ARMS, ARCOS TCMS Web, Dist View, JETS, MOBI, Microsoft Office applications (Outlook, Word, Excel).

Responsibilities

The TS will be responsible for the overall performance of their Team.
Continually improve customer satisfaction by striving to exceed customers both internal and external expectations, meet all Safety goals, increasing productivity, and improving the distribution system reliability through quality construction and repairs.
Recognize and own high profile and critical customers with a focus on timely and effective upward communication to key internal parties.
Plan appropriate resources needed to complete jobs safely, on time, managing budgets, and with minimal external/stakeholder impact.
Utilize appropriate Performance Management to help individuals and teams to improve performance through coaching, development, training.
Reinforce and manage expectations around healthy challenges and a questioning attitude in the work environment. Seek out and execute on opportunities to increase trust between employees, between supervisors, and between employees and supervisors.