Distribution Trouble Supervisor: Safety & Equity Leadership

Mississippi Power Co; Lawrenceville, Northern (GA, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Georgia Power in the Metro Atlanta area is seeking Metro South Trouble Supervisor and Metro North Trouble Supervisor to lead field teams in a Safety Excellence environment, aligning with Our Values and the Moving to Equity initiative. You will drive risk planning, training, and customer-focused service while coordinating with Engineers and Distribution Supervisors.

Responsibilities include optimizing coverage, managing budgets, ensuring safe repairs or replacements, and delivering measurable

Qualifications

• Seven years of distribution construction and/or distribution experience and knowledge of the construction, maintenance, and restoration of both overhead and underground services.
• Extensive Storm Restoration Experience required.
• Knowledge of and experience implementing Section "0", Smith Driving System, NESC, Distribution Bulletins, DOPs, Tagging and Switching Procedures, Distribution Construction Standards, DOT requirements, environmental guidelines, and applicable OSHA regulations.
• Working knowledge of Memorandum of Agreement, Customer Service Standards, Corporate Compliance Policies and the Code of Ethics.
• Performance management experience and/or insightful understanding of the process of setting clear expectations and holding others accountable.
• Demonstrated experience or ability to quickly learn applications that include but are not limited to ARMS, ARCOS TCMS Web, Dist View, JETS, MOBI, Microsoft Office applications

Responsibilities

• The TS will be responsible for the overall performance of their Team.
• Continually improve customer satisfaction by striving to exceed customers both internal and external expectations, meet all Safety goals, increasing productivity, and improving the distribution system reliability through quality construction and repairs.
• Recognize and own high profile and critical customers with a focus on timely and effective upward communication to key internal parties.
• Plan appropriate resources needed to complete jobs safely, on time, managing budgets, and with minimal external/stakeholder impact.
• Utilize appropriate Performance Management to help individuals and teams to improve performance through coaching, development, training.
• Reinforce and manage expectations around healthy challenges and a questioning attitude in the work environment. Seek out and execute on opportunities to increase trust between employees, between supervisors, and between employees and supervisors.

Skills

Leadership

Safety Excellence

Talent Development

Cross-functional Collaboration

Strategic Planning

Education

High School Diploma/Equivalent

College degree a plus

Tools

ARMS

ARCOS TCMS Web

Dist View

JETS

MOBI

Microsoft Office

Job description

Georgia Power in the Metro Atlanta area is seeking Metro South Trouble Supervisor and Metro North Trouble Supervisor to lead field teams in a Safety Excellence environment, aligning with Our Values and the Moving to Equity initiative. You will drive risk planning, training, and customer-focused service while coordinating with Engineers and Distribution Supervisors.

Responsibilities include optimizing coverage, managing budgets, ensuring safe repairs or replacements, and delivering measurable