Tropical Smoothie Cafe General Manager Ogden

Tropical Smoothie Café; Pleasant View (UT); On-site; USD 60,000 - 70,000; Full time

Job summary

Tropical Smoothie Cafe in Ogden Area is seeking a fast-paced, energetic Café Manager to lead a team and drive profitability while delivering outstanding hospitality to customers. You will oversee P&L, control costs, and ensure brand standards across front and back of house.

The ideal candidate has at least 3 years of restaurant management experience, a focus on sales growth, and a passion for customer service.

Qualifications

• Minimum 3 years of managerial experience in restaurant or fast-casual settings.
• Open availability to work
• Experience recruiting, hiring, training and developing employees.
• Experience growing sales and providing excellent customer service.
• Demonstrated ability to drive operational excellence in front and back of house.
• Strong understanding of cost of goods and labor; proficient with P&L reports and budgets.
• Basic computer skills including Word, Excel and Outlook.

Responsibilities

• Monitors sales growth and cost control against budgeted expectations to meet profit goals.
• Maintains and exceeds customer expectations to build brand loyalty.
• Presents a consistent, professional image by maintaining sanitation and appearance standards.
• Communicates and stays updated on marketing and promotional materials.
• Executes marketing and sales programs following guidelines.
• Builds cafe sales by cultivating relationships in the business community and initiating local store marketing campaigns.
• Willing to work 45 hours a week with open availability.

Skills

People management

Sales/customer service

Communication

P&L understanding

Budgeting

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Tropical Smoothie Cafe General Manager are needed now!

Tropical Smoothie Cafe - Ogden Area

If you enjoy a lively, fun environment and can deliver amazing, Tropical Smoothie
Café is the place for you! We're looking for megastars who embrace our belief and
live the lifestyle that when you eat better, you feel better. The ideal candidate will
have a fun and outgoing personality who will welcome new and existing customers
to the brand. We have over 400 franchise locations and are still growing. Be a part
of something great and join our team today!
As the brand ambassador, the Café Manager is responsible for driving profitability
through the P&L, while developing a crew that serves customers with unparalleled
hospitality. The ideal candidate must align with the culture and values of the brand
while delivering results in a fast-paced environment.

CAFÉ MANAGER ESSENTIAL FUNCTIONS

• Monitors sales growth and cost control of the café against the budgeted
  expectation and historical performance, to ensure that profit goals are met.
• Maintains and exceeds customer expectations to build brand loyalty.
• Presents a consistent, professional image of the café and crew by maintaining
  all sanitation and appearance standards.
• Communicates and stays updated on all marketing and promotional materials.
• Executes marketing and sales programs, following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community and
  initiating local store marketing campaigns.
• Be willing to work 45 hours a week with open availability

QUALIFICATIONS/REQUIREMENTS

• Minimum of 3 years of managerial experience in the restaurant or fast-casual
  field required.
• Open availability
• Experience recruiting, hiring, training and developing employees.
• Experience in growing sales and providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house
  and back of the house.
• Must have a proven track record of managing cost of goods and labor.
• Strong skills in understanding P&L reports and budgets.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Effective verbal and written communication skills.
• Servsafe® Certification preferred.

Thriving in fast-paced "rush" periods with an attitude of accountability are great qualities to have on at Tropical Smoothie Cafe.